Collect in-product feedback from users according to your use case. Easy setup gives you the time to focus more on your product.Begin onboarding ⟶
Make it easy to see what goes wrong for users with screen recordings and screenshots. Follow-up if needed, and improve iteratively.Start collecting bugs ⟶
Customize widgets to fit into your current product environment. Use a menu option or fire targeted pop-ups, and keep users in their journey without interrupting their flow.Try it now ⟶
Set up and streamline your process for filing and evaluating ideas or issues. Have compelling evidence to shape the roadmap, based on clear customer facts.Prioritize right away ⟶
Have clear signs that your product is improving with in-product raters. See feature success with your team via NPS, CSAT, and CES.Measure sentiment now ⟶
Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.
Each feedback project has its own notification setting for you to focus on the most relevant info.
Launch or pause your projects from the dashboard. Use the preview mode to test before going live.
Browse and work through the feedback in one clear view.
Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.
The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.
Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.
We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.
All data of your projects and tickets can be exported. You are the magician of the show.
Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.
If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.
Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.