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Every little secret about Usersnap

Connecting Usersnap with and Usersnap can be easily connected.

Here's how it works:

In your admin settings, go to Channels>Email>Inbound Mail and copy your inbox address or the mailbox channel you've set up. You will need this when you connect Usersnap to

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Log in to your Usersnap account or sign up for a free trial.

Go to your Usersnap project’s 3rd Party Integration tab and select Desk from the grid.

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Enter your mailbox address and add an optional subject prefix which will be attached to every feedback sent from Usersnap.

If your users enter email addresses (or are required to) the ticket is automatically connected to them and you can reply easily within

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Click ‘Save’ and start sending your Usersnap screens directly to your inbox.

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Need more help connecting Usersnap to

Drop us an email and say hi to our team!

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Usersnap helps you build great digital products.

With Usersnap Feedback, Chat and Track, you'll get everything you need for building digital products.