Do you use Jira as an issue tracker and Usersnap Classic as the bug collecting tool for your testers and users?
Are you a Usersnap Classic browser extension power user?
Maybe you just arrived and are now interested in Usersnap?
If your answer is yes to any of these questions, then we have good news for you!
Boost your dev team’s productivity with Jira and Usersnap
Working with multiple teams and team members can be time-consuming especially when you have to manually choose the JIRA issue types, assignees, as well as labels for each feedback or bug report.
With Usersnap Classic’s new JIRA integration updates, we’ve made triaging issues faster and more efficient for you and your team.
Get things done with the Jira assignee
It is now possible for you to choose the JIRA assignee everytime you create a feedback and bug report or set a default JIRA assignee for all issues.
In the previous version, it was only possible to set the assignees manually inside your JIRA project.
With this new update, your testers and users can choose the JIRA assignee for the issue right within the Usersnap feedback widget. Additionally, to reduce time and effort for triaging issues, you can now also set a default JIRA assignee by configuring it in your Usersnap project’s 3rd party integration settings.
Result: Less effort for you and your dev team, more flexibility for your users and testers.