Mistakes are inevitable. We’re only human, after all. But when it comes to delivering software or websites to our clients, we want to make that happen with as few errors as possible. It sounds like a great goal, but how do you systematically achieve it?
The key to minimizing errors is to design a quality assurance process that is efficient and reliable. In this article, I discuss exactly how to do that, whether your company is big or small or a one (wo)man show.
Every step should be designed with that simple point in mind, that we are in fact only human. Even the most detail-oriented person will be more effective with a clear and consistent system than relying on their skill alone.