Customize feedback buttons and widgets to welcome your customers. Offer feedback options such as NPS, feature request form, screen recording etc. Or trigger feedback surveys by user behavior and URL.
See use cases ⟶Enable browser screenshots with annotation tools or voice feedback with screen share for non-techy users to explain issues visually. User environment info and console log errors automatically attached.
Learn more about video feedback ⟶Assign, label and discuss issues and requests all in Usersnap’s dashboard. Analyze feedback trends with theme labels to make the right product decision and investment.
Share tickets status and get upvotes on product suggestions from your community on Usersnap Board. Close the feedback loop with the reply-to-sender function. Manage feedback with ease to increase customer satisfaction.
Learn more ⟶Offer screen capturing, annotation and voice recording tools for users to explain and submit issues easily and accurately.
PreviewEnhance your retention strategy by tracking customer happiness. Improve response rates to NPS with omnichannel distribution.
PreviewCollect ideas from your daily product users. Empower the user community to vote and discuss on new features and needs.
Make it easy for beta users to share feedback and capture bugs. Keep them engaged with a welcome note and clear instructions.
Guide users to give feedback, get in touch or access your help documentation. Show customers you welcome suggestions.
PreviewUse pop-ups for customers to quickly rate their satisfaction levels. Follow-up with a open feedback question on how you can do better.
Target website visitors with short surveys to learn what they need or why they don’t convert. Take the insights to remove conversion blockers.
Let your customers easily interact with your content via embedded rating systems. The easier it is for them to answer, the more answers you will receive.
Effectively recruit the right audience for your user research. Intercept your customers to schedule a call or answer a questionnaire.
Signup for a free trial account to try the platform for 15 days. No credit card required.
Install Usersnap snippet on your web application or website with zero code. Or use mobile SDK for your mobile app.
Configure, design and set live various feedback widgets to collect user feedback.
Try it, it’s free, no credit card.