User Feedback Platform

Build impactful products by scaling

issue tracking

in-app research

user testing

Put user needs at the center of your product development. Usersnap helps you to capture, organize, respond, and scale user feedback all in one place.

Trusted by 20,000+ websites

Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapRed Hat and UsersnapTrendyol
Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapRed Hat and UsersnapTrendyol
Read the stories from our customers
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Collect and streamline product feedback with…

Customer feedback menu to streamline SaaS product feedback

Are you able to act on user feedback?

  • Allow users to send screen captures
  • Target micro surveys by user events
  • Track feedback activities and segments
60% higher response rates
40% increase in UX satisfaction
Screen captures for website to communicate feedback and track bugs

Is communication slow and annoying?

  • Fetch user-end technical metadata
  • Status tracking and topic labeling
  • Connect with 50+ integrations
30% faster in resolving issues
70% less meetings and calls
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Over 1 million monthly users
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GDPR and CCPA compliant
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Lightweight code installation
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Support SSO and 2FA

Ready for you to grow

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Personalized onboarding and regular check-ins to align with your needs.
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99.9% satisfaction rates to date for our professional and passionate team.
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Live chat support for all our users to manage feedback efficiently.

Make your daily workflows more user-centric

Bring user feedback to your roadmap planning and analytics tools. A user-centric culture starts from sharing first-hand user feedback.

View integrations
Integrations for enterprise workflows

Build the right features in the right way

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