Easily get started - join our live demo on how to collect & manage feedback.
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Customize feedback buttons and widgets to welcome your customers. Offer feedback options such as NPS, feature request form, screen recording etc. Or trigger feedback surveys by user behavior and URL.
See use cases ⟶
Enable browser screenshots with annotation tools or voice feedback with screen share for non-techy users to explain issues visually. User environment info and console log errors automatically attached.
Learn more about video feedback ⟶Assign, label and discuss issues and requests all in Usersnap’s dashboard. Analyze feedback trends with theme labels to make the right product decision and investment.
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Share tickets status and get upvotes on product suggestions from your community on Usersnap Board. Close the feedback loop with the reply-to-sender function. Manage feedback with ease to increase customer satisfaction.
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Offer screen capturing, annotation and voice recording tools for users to explain and submit issues easily and accurately.
Enhance your retention strategy by tracking customer happiness. Improve response rates to NPS with omnichannel distribution.
Collect ideas from your daily product users. Empower the user community to vote and discuss on new features and needs.
Make it easy for beta users to share feedback and capture bugs. Keep them engaged with a welcome note and clear instructions.
Guide users to give feedback, get in touch or access your help documentation. Show customers you welcome suggestions.
Use pop-ups for customers to quickly rate their satisfaction levels. Follow-up with a open feedback question on how you can do better.
Target website visitors with short surveys to learn what they need or why they don’t convert. Take the insights to remove conversion blockers.
Let your customers easily interact with your content via embedded rating systems. The easier it is for them to answer, the more answers you will receive.
Effectively recruit the right audience for your user research. Intercept your customers to schedule a call or answer a questionnaire.
Signup for a free trial account to try the platform for 15 days. No credit card required.
Install Usersnap snippet on your web application or website with zero code. Or use mobile SDK for your mobile app.
Configure, design and set live various feedback widgets to collect user feedback.
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
Try it, it’s free, no credit card.
