Back to all templates

Quick issue reporting template

Let your users quickly share their experience through direct screenshots with annotations. See their issues clearly, with all important metadata attached to make the process of reporting and handling issues clearer than ever.

Who needs a quick issue reporting template?

Product teams

looking to know which issues impact users now


needing to know the problems users face

Customer Support Teams

aiming to reduce the difficulty and time of communication

What problem does a quick issue reporting template solve?

Cut through the back-and-forth between users and your team. Save time triaging issues in the development lifecycle through clearer issue reports.

What can be done with the feedback after?

Share specific issues with stakeholders to truly act on user pain points. Tag your team members, copy feedback links, or send the issue reports through integrations.

Respond to customers directly in Usersnap: close the loop with good news that their issue has been fixed, and that you’re listening to users to keep them satisfied.

Visit the statistics page to view the time to resolution. Keep an eye on the month on month trends and see if the number of issues goes down over time.

Check out related feedback templates

Collect feedback,
ship better & faster.

Try it, it’s free, no credit card.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try our browser extension