Back to all templates

Quick issue reporting template

Let your users quickly share their experience through direct screenshots with annotations. See their issues clearly, with all important metadata attached to make the process of reporting and handling issues clearer than ever.

Already a user? Start using this template now

Who needs a quick issue reporting template?

Product teams

looking to know which issues impact users now

Engineers

needing to know the problems users face

Customer Support Teams

aiming to reduce the difficulty and time of communication

What problem does a quick issue reporting template solve?

Cut through the back-and-forth between users and your team. Save time triaging issues in the development lifecycle through clearer issue reports.

What can be done with the feedback after?

Share specific issues with stakeholders to truly act on user pain points. Tag your team members, copy feedback links, or send the issue reports through integrations.

Respond to customers directly in Usersnap: close the loop with good news that their issue has been fixed, and that you’re listening to users to keep them satisfied.

Visit the statistics page to view the time to resolution. Keep an eye on the month on month trends and see if the number of issues goes down over time.

Check out related feedback templates

Customer effort survey template

Hear how customers feel about their effort required with your product.

Embedded rating for web pages

See what visitors think of your pages and content.

NPS for mobile apps

Evaluate customer loyalty and gain actionable insights.

Email survey invitation

Extend rating feedback surveys to email channels.

User onboarding survey

Engage with new users to hear their feedback promptly.

Feature announcement template

Announce new features and collect feedback in one go.

Schedule user interview

Ask the right users at the right time to join you for a future research interview.

View this template

Customer engagement rater

Get simple and fast thumbs up or thumbs down feedback from your users.

View this template

NPS survey

Measure the strength of word-of-mouth from your users to others.

View this template

Feature request

Collect feature requests and associated user pains for your product roadmap.

View this template

User feedback form

Empower users to tell you free-form what’s on their mind related to your product.

View this template

User acceptance testing form

Confirm all testing scenarios internally in preparation for your beta release.

View this template

Beta test feedback form

Gather early insights with actual users before fully releasing to everyone.

View this template

Bug tracking

Get visual bug reports, with screen recordings and screenshots with multiple comments.

View this template

Customer satisfaction survey

Quantify user experiences on parts or your entire product offering.

View this template

Churn survey

Find out why customers leave, and what you can to do improve.

Pricing customer feedback template

Get precise, descriptive feedback on features in your product.

New feature poll

Ask customers to rank the features they think are most important.

Product-market fit (PMF) survey

Measure how well your product serves your targeted audience.

Feature satisfaction survey

Hear how customers feel about their effort required with your product.

‍

Collect feedback,
ship better & faster.

Try it, it’s free, no credit card.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Try our browser extension

chrome

firefox