Product evidence that reaches the tools your teams run on

Usersnap integrates with Jira, Slack, Zendesk and Salesforce, among 50+ tools.
Opportunities sync both ways with Jira, Azure DevOps and Asana.

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Integrations for your user feedback workflow with Usersnap

Pull product evidence out of calls and tickets

Most product signal never reaches a backlog. It sits in a sales call, a support ticket, or a Zoom recap nobody opens again. Channels pulls in conversations from Gong, Zoom and Intercom and turns them into structured feedback items. Channels is included from the Growth plan.

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Robust user feedback collection to enhance your communication

Two-way sync integrations by Usersnap and Jira, Azure DevOps and more

Sync prioritized opportunities with delivery statuses

The Opportunities Board is where evidence becomes a scored, prioritized decision. Two-way sync with Jira, Azure DevOps and Asana carries it into the tools your delivery teams plan in, and status changes come back.

Give your AI tools the feedback context they're missing

An AI assistant only knows what it can see, and most have never seen your users' actual words. The Usersnap MCP connector lets ChatGPT, Claude and Cursor query your live workspace with your own permissions. It reads new data from day one, and Customer Success can index your history.

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Customer feedback loops by Usersnap and integrations

Connect the tools your product org already runs

50+ tools, plus Zapier, webhooks and the REST API.

“Usersnap has shortened our customer support cycle.  Visual feedback really helps us understand and iterate faster.”

Joscha Feth

Engineering Lead

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“Beta users report what they think is broken, when in fact it could be the feature not working as they expected. This helps us understand why the product is not satisfactory.”

Colin Ulin

Senior Product Manager

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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”

Malgorzata Pryc

Product Owner

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“Usersnap gives us insights on our users’ pain points, top requests, and use cases. It helps us to prioritize new features and figure out how to best provide value for Tango users.”