Be confident in your product roadmap

An impactful roadmap starts with customer feedback

Streamline your processes for ideas and issues. Make customer experience part of your product decisions.

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Product management and collaboration with Usersnap
Product management and collaboration with Usersnap
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Go beyond a customer’s solution - collaborate with your team on the real user needs

Get the collective VoC with community upvotes

Customize feedback widgets and surveys to fit into your current product environment and communication channels. Use the public feature request board to get upvotes so you can prioritize the most impactful topics.

Usersnap feature request forms
Label feedback by themes for clarity
Usersnap feature request forms
Unlimited board users, votes tracked by email
Customer feedback prioritization
Label, filter, prioritize customer feedback in one place with Usersnap

Prioritize topics with labels, identify features that matters

Have compelling evidence to shape the roadmap, based on clear feature requests and customer facts. Follow-up if needed, and improve iteratively.

See all Usersnap's features ⟶
Usersnap custom user data fetched automatically
Filter survey statistics by date ranges
Upvote and public roadmap | Usersnap
Auto-attach user data to each feedback

Easily share customer feedback across teams

Track feature success with your team via CSAT and CES. Readily available statistics to share with stakeholders and return your time to focus on the product and collaboration.

Browse all integrations ⟶
Assign and discuss customer feedback to get actionable insights
Automate feedback assignment
Label customer feedback into themes
50+ integrations to connect workflows
Customer feedback workflows with 100+ integrations

Try the product feedback tools here & now

Feature request form

Feature request form

Let users submit feature requests and upvote on ideas as a community. This drastically makes prioritization easier for you!

Click to launch form  ⟶
New feature poll

New feature poll

Validate if the features you plan to build next is what customers need. It's just a small poll, but can give you more confidence in roadmap decisions.

Click to launch survey ⟶
Customer feedback board to collect upvotes

Public feedback board

Publish feedback and requests to collect upvotes and start discussions with your product community. Customer-led growth is open communication!

Open feedback board ⟶
Product feedback managed all in one place | Usersnap

“Listening and hearing our customers has been a priority for us at DivvyHQ out of the gate. Usersnap has made that priority much easier to maintain.”

Tony Stillwell, VP of Customer Experience, DivvyHQ
View all customer stories  ⟶

Improve feedback collaboration like this:

Customer feedback and roadmap management
Personalized demo on how to use customer feedback software

Is customer feedback software right for your business?

Schedule a free consultation with one of our experts ⟶

Not getting enough customer feedback?

Usersnap offers various feedback tools and templates to get the right feedback at the right time.

  • User research surveys
  • Feature prioritization boards
  • QA visual captures
  • Customer satisfaction ratings
Get more insights with Usersnap's customer feedback platform

The easiest way to collect customer feedback

Try it for 15 days. No credit card needed.

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