Just a few days ago Github announced their new update of Github Issues. You can see the updates with some screenshots from here. Also, please take a look at the new Deployment API if you haven’t already.
Move beyond the simple Issues
Starting at the same day something else were released, not by GitHub, but still connected to Issues. Let me show you, how you can use a chain of tools to make your GitHub Issues even more useful for your team.
Imagine you have a website, that is hosted on Github, like this one, which is the code-base for input.mozilla.com.
Let’s also imagine that you have a team or a community which is handling bug-requests. You have a designer and a programmer at least.
These days being a developer isn’t an easy task. Among all the tasks and challenges you already have to deal with, you need to deal with bugs. And here’s the rub, most of the time bugs, specifically client-side bugs, are submitted by end-users. We see 3 key problems with this:
1: Most Users Are Not Tech Savvy
It’s true and whilst we not say it to them directly, we know it. The user knows something’s wrong, because the website is not working for them, but they don’t know why, how to fix it or how to report it.
It all started again with a tweet:
We have a person that knows something about the Internet and what is a website and this person should follow a test plan or just to do random testing.
Like a true beer-lover I keep an eye on what is going on with beer startups around me. In Europe. The first stop for a research like that should be my friends, but unfortunately I decided to start by visiting “Craft Beer” category on Angel.co – It was a disaster. 3 out of 5 statups were with non-existing websites, one of them was hosted at Wix and only one was actually able to give me the information I needed.
Actually I heard about it on producthunt.co just a few minutes before browsing angel.co. So here is my list and my comments. Feel free to add comments or to add more startups. I’d love to share it with a broader audience.
It all started a few weeks ago when we were having our Friday online standup.
Our Perg team opened a couple of beers to celebrate a really hard week. During this meeting the idea came up – why don’t we create an event where people like us – startupers, can grab a beer (or juice) and share some moments from their week – ideas, troubles, little victories or just get in touch with fellow colleagues.
This is how StartupBeer was born.
I am not sure how to begin this. We are a team of developers, designers and …well, a team of geeks. We love being part of a crowd and to contribute to the community of people like us.
That’s why we are helping some events this year to be even more awesome and will continue to do so as good as we can.
A ground-shaking festival for Front-end Developers, UI/UX Designers and Web ninjas! If you are brave enough to join as a lightning talk speaker – you will receive a gift from Usersnap. <- That’s us 🙂
We’ve talked with a lot of people these days in our attempt to help them become more efficient and happy. We want to share our thoughts and knowledge in a series of articles.
What we’ve discovered:
- It’s really hard to inspire a change. We realized there are the people acting like trained robots – do step 1, do step 2, use this tool, etc. No fun at work, no change.
- Some of the managers don’t care about the effectiveness of their employees. Hard to believe? Are you still using “good old MS Paint” to report problems? Still using tools and tricks from late 90’s, without a change. This is just the top of the iceberg.
- Many people are really fed up with all those old techniques they have to use at work. They know there is a better way, because they are doing it at home. Yes, you can spend less time reporting problems, for example, and more time doing something more important.
- Oh, there is much more to that and If you are interested in learning more, please sign up from here to be announced. As usual no blah blah, guaranteed.