See incoming and assigned customer requests immediately. Communicate visually and solve problems in less time together with your team. No endless email conversations ever again.
In-app support makes it easy for your customers to find you. Solve problems by sharing screenshots and skip playing email ping-pong. Easy annotation with virtual pens and sticky notes make it fun for your customers to get in touch. Your customers are already there - start a conversation.
Alpaca provides an AI-assisted chatbot based on your FAQ page. Basic questions answered by your chatbot, allowing you to provide customer support 24/7. (Alpaca Chatbot coming soon)
Alpaca is currently in private beta. Come and join us. The grass really is greener on the other side of the herd.