Still playing email ping-pong with your customers?

New Message

It takes a lot of emails to solve a simple problem.

Provide customer support where it's needed.
Inside your product.


Get screenshots from your customers and understand problems immediately

In-app support makes it easy for your customers to find you. Solve problems by sharing screenshots and skip playing email ping-pong. Easy annotation with virtual pens and sticky notes make it fun for your customers to get in touch. Your customers are already there - start a conversation.

alpaca inbox
alpaca inbox

Alpaca is your central place to organize customer requests

See incoming and assigned customer requests immediately. Communicate visually and solve problems in less time together with your team. No endless email conversations ever again.

What people say about Alpaca

Sophia Miller Usersnap

Sophia Miller
Customer Success Manager

usersnap alpaca

I love Alpaca. With screenshots from our customers we are able to respond immediately, and solve customer problems faster. Alpaca makes our customers are happier, and our support teams faster.

Get early access!

Alpaca is currently in private beta. Come and join us. The grass really is greener on the other side of the herd.