Usersnap widget installation failed!

You are using Usersnap with a local development environment or staging system.

It seems like you are using a local development environment ("localhost" or an internal development server).
Usersnap needs public access to your CSS and media files, read more here.

API key invalid - your project seems to be deleted!

We haven't found your specified API key so it seems that you have deleted this project already.

Referer invalid - your site URL has not been added yet!

It seems that you have added the Usersnap snippet to your site, but forgot to add the URL in your Usersnap dashboard.


You can use one of our Browser extensions to use Usersnap in local enviroments, too.

Follow these steps:

  1. Download the Chrome Extension or Firefox Addon
  2. Configure it with the right project.
  3. Capture screenshots with the "Usersnap Icon" in your browser toolbar

Create a new project to make Usersnap working again:

Follow these steps:

  1. Login to Usersnap and create a new project.
  2. Open the project settings.
  3. Update your snippet code with the new generated snippet

To fix this problem follow these simple steps:

  1. Login to Usersnap and open the project settings.
  2. Click on the "Widget Configuration" tab.
  3. Add your URL here: