No more fancy-footing around! With a new feature request template, your users will tell you exactly what’s missing for them to be successful. You can drill down from there, and understand what problem it would solve. Categorize these requests into problem spaces, and follow-up to confidently know your users' needs.
looking to define the value proposition to follow a focused strategy
validating a new product solution hypothesis
aiming to help customers achieve their goals in the product
With a feature request form, you’ll save time seeing the feature request, as well as the context behind it. Use these feature request examples to plan your roadmaps based on facts.
Label feedback according to problem space, and start organizing your roadmap well in advance directly in Usersnap or in integrations (Productboard, Aha!, Clickup).
Share specific and actionable feedback with stakeholders to truly act on user pain points. Tag your team members, copy feedback links, or send the feedback items to integrations like Slack.
Respond to users directly in Usersnap: drill down on their feedback, and close the loop with good news that you’re listening to keep them happy and satisfied.
Hear how customers feel about their effort required with your product.
Ask the right users at the right time to join you for a future research interview.
Confirm all testing scenarios internally in preparation for your beta release.
Make reporting issues faster for your users, with screenshots, a comment, and annotations.