Learning about better understanding your customers’ needs is sometimes like being a 1-person paddle boat upstream.
Particularly when you need the right tools or questions, it’s a lot of effort to understand them, much less to execute what you can learn.
When you need to get a large amount of data quickly and easily, one of the best approaches to gathering customer feedback data is using closed-ended questions.
Continue Reading “Closed-Ended Questions: Types and Examples” →
