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Functional Motivations Survey Template

Measure performance, efficiency, and product clarity from your users’ perspective.

Top rated template by 30,000+ users
Usersnap is rated 4.6 out of 5 from G2.com reviews
our solution

Meet the Need Before You Wow

Delight only works when the basics do. Use this survey to test how well your product helps users achieve what they came to do. Get clear on whether your product feels useful — before aiming to make it unforgettable.

What customers OR EXPERTS say
Delight is not just solving a problem — it’s creating a positive emotional memory.
Canva and Usersnap
Nesrine Changuel
Author of Product Delight
How it helps

How to Make the Most of the Functional Motivations Survey Template

This template is designed to validate the core utility of your product. Based on Nesrine Changuel’s framework, it helps product teams check whether they’ve nailed the basics: clarity, problem-solving, and smoothness of execution.

It’s a critical tool to confirm that your product delivers on expectations before aiming for delight. Use it to uncover usability blockers, friction points, and functionality gaps that erode trust.

Exclusive advice for product teams:

1. Use after users complete a task

Evaluate how well your product delivered value.

2. Identify friction or broken flows

Catch efficiency gaps before they grow.

3. Prioritize usability improvements

Focus your team on what matters most.

FAQs

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Nesrine Changuel

Collect feedback,
ship better & faster.

Make precise product decisions with user feedback

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