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Delight Model Survey Template
Capture product moments users love. Measure delight across anticipation, elevation, and emotional connection.
Go Beyond Functional. Create Emotional Resonance.
Delight isn’t fluff — it’s strategy. Nesrine’s framework helps teams build emotionally intelligent products by understanding how to deliver joyful surprises that elevate everyday experiences. This template captures user reactions that signal true delight, not just satisfaction.
How to Make the Most of the Delight Model Survey Template
This emotional-insight template is built to help product teams uncover the real reasons users love a product — or don’t. Inspired by Nesrine Changuel’s Delight Grid, it focuses on three key emotional signals: anticipation, elevation, and connection.
It’s a practical tool for identifying the moments that move users from satisfied to emotionally invested. Use it to surface delight triggers, strengthen brand perception, and turn functional features into memorable experiences.
Exclusive advice for product teams:
1. Use post-feature launch
Capture emotional impact beyond usability.
2. Spot joy, trust, or “meh” moments
Ask users what truly resonated — or didn’t.
3. Align delight with product goals
Bridge emotional feedback with roadmap planning.
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