Allow visitors to easily interact with your pages and content via an inline and easy-to-respond rating scale. Learn and improve your website to suit their feedback and needs.
looking to enhance product experiences and feature adoption
who need insights to improve features, flows and interfaces
that aim to reduce the difficulty and time of communication
Use this rating form at the bottom of your knowledge base pages or next to specific content. Track the ratings to make adjustments to your content delivery and enhance your communication with customers.
Visit the statistics page to view the survey results. Keep an eye on the month on month trends and see if your improvements are valued by your customers!
Share specific feedback with stakeholders to really act on customer pain points. Tag your team members, copy feedback link, or send through integrations.
Respond to customers directly through Usersnap: close the loop with good news that their feedback has been implemented, invite them to a user interview call, or ask for a public review if they are happy and satisfied.
Hear how customers feel about their effort required with your product.
Ask the right users at the right time to join you for a future research interview.
Confirm all testing scenarios internally in preparation for your beta release.
Make reporting issues faster for your users, with screenshots, a comment, and annotations.