How to Turn Customer Feedback into Product Value

This ebook has been created from extensive research and includes exclusive interviews with product leaders at amazing companies.

→ How to collect meaningful customer feedback
→ 5 tips on utilizing customer insight for development
→ Case studies on feedback collection
→ Customer-centric leadership
→ Tactics to close the feedback loop
→ Best practices from big companies

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We Talked To

Bozena Pieniazek, Head of Product Marketing at Typeform
Bozena Pieniazek
Head of Product Marketing at Typeform
Elias Torres, CTO of Drift
Elias Torres
Chief Technology Officer at Drift
Andre Barro, Product manager of MyTaxi
Andre Barro
Product Manager at Free Now (the former MyTaxi)
free now

Usersnap is your
customer feedback software

We help software companies (SaaS) build better products and services by collecting actionable user feedback and sharing it with your stakeholders. From NPS, CSAT to QA & UAT - all in one feedback platform.

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“We are here to help you make feedback matter for your company. From customer feedback for product roadmap decisions to QA feedback.”

Will Perlmutter, Product Specialist, Usersnap
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