How to Use Product Feedback to Boost Customer Experience

Customers experience is key in customer acquisition, retention and standing out from your competitors. This ebook was created to help you measure and build outstanding experiences.

→ 6 ways to collect meaningful user feedback
→ Customer experience metrics and strategies
→ The benefit of understanding user sentiments
→ How customer care coincides with branding
→ Best practices from big companies

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Usersnap is your
customer feedback software

We help software companies (SaaS) build better products and services by collecting actionable user feedback and sharing it with your stakeholders. From NPS, CSAT to QA & UAT - all in one feedback platform.

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Usersnap - feedback optionsUsersnap feedback options

We Talked To

Usersnap CX eBook: Mariel Argonza
Mariel Argonza
Customer Success Lead
at Hubspot
Usersnap CX eBook: Hubspot
Usersnap CX eBook: Buzz Archer
Buzz Archer
Senior Product Manager at Atom Tickets
Usersnap CX eBook: Atom Tickets
Usersnap CX eBook: Joelle Waksman
Joelle Waksman
Head of CX at Calendly
Usersnap CX eBook: Calendly
Usersnap CX eBook: Raluca Bujoreanu
Raluca Bujoreanu
Senior Product Manager at Zalando
Usersnap CX eBook: Zalando

“We are here to help you make feedback matter for your company. From customer feedback for product roadmap decisions to QA feedback.”

Will Perlmutter, Product Specialist, Usersnap
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