Customer satisfaction is what
business success is made of

User ratings and User feedback - graphics
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LOVED BY TEAMS AT

Happy Usersnap customers

Do you know what makes your customers happy?

Let your customers tell you what they love about your product, right where they are.
Illustration happy customers

IN-PRODUCT FEEDBACK

The best of both worlds: 
Qualitative & Quantitative Feedback

Most of the times, you want a number to tell you how you're doing. And that's great! But we go beyond metrics such as NPS or CSAT. In addition to digital metrics, we also provide actionable insights (the “why”). That way, you know exactly what it is that keeps your customers coming back.
Illustration qualitative and quantitative feedback
Illustration sentiments analysis

SENTIMENT ANALYSIS

Take a look & learn how you can improve

We help to automatically unveil customer pain points and patterns by looking at unstructured feedback with text and sentiment analytics. This will help you make smarter business decisions. Available in more than 10 languages.

MEASURABLE ACTION: NPS & CSAT Scores

Make customer satisfaction count

Measuring customer happiness is crucial for business success. Whether you are using NPS or CSAT, we help to unveil these metrics so that your team has a common ground of understanding customer satisfaction.
Illustration NPS, ratings
Illustration team collaboration

TEAM COLLABORATION & SHARING

Make smarter business decisions

User happiness is not the job of a single department. Connect your entire organization to customer happiness and share and collaborate on customer feedback across teams. Establishing a truly customer-centric culture is what makes companies stand out. Take the first step today! 

Businesses love Usersnap CX

Why do leading brands such as Hawaiian Airlines, Erste Bank, and Onshape love Usersnap CX? Simple. Because Usersnap CX allows them to connect with their customers, measure happiness, and improve their products in the long run.

GET A PERSONALIZED DEMO FOR YOUR COMPANY

Request a demo for CX
Tony Stillwell, happy customer of Usersnap

"Listening and hearing our customers has been a priority for us at DivvyHQ out of the gate. Usersnap has made that priority much easier to maintain."

Tony Stillwell
VP of Customer Experience
DivvyHQ