Free user feedback tool

Feedback button & menu

Give your website or app a dedicated feedback button to receive issues and suggestions. Use the menu to lead customers to the right support and feedback option. Link your messenger chat, help page or other mediums for a streamlined process.

Design and branding customization.

Automate feedback assignment.

Customer feedback button, widget and form

Visual user feedback, contextual screen captures, bug reports with video feedback

Capture videos & screenshots

Allow users to to annotate by drawing or pinning comments directly on the screen that they see. Communicate with clear screenshots or video recordings.

Usersnap custom user data fetched automatically

Screen recording, cursor highlight, and audio.

Additional attachments also available.

Request upvote board

Let customers see and vote on their suggestions by publishing the feedback list. Keep customers in the know of your progress and growth. Use labels to sort and prioritize your roadmap.

Comment threads for community feedback.

Display status oon feedback roadmap board

Add status to in-progress items.

Publish customer feedback list to share status and progress of your project

Labels, statistics & reply-tos

Analyze feedback trends to foster improvements and make wiser product decisions. Oversee all relevant feedback in one place with the inbox and triage faster with the split-screen view.

Mobile app to manage feedback on-the-go.

Kanban view to triage status workflows

Customer feedback is the
fuel for improvement.

Try it today. No credit card needed.

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