Bug Tracking

Using Typo3? Add the Bug Tracker Usersnap to your CMS!

TYPO3 is an enterprise-class, open source content management system, used to build and manage websites of all types. One of the great things about TYPO3 is that one can add new types of content elements fairly easily. Say, for instance, a feedback button for your visitors and customers. We are working on a plugin, but in the meantime, here are the needed steps to include Usersnap – the visual bug tracker for web development – into your Typo3 site.

Try Usersnap for Bug Tracking

Try Usersnap Now

  1. Log into your backend
  2. Left Menu: Click on “Template”
  3. Select your start page (earth icon)
  4. Select “Info/Modify” in the Dropdown menu of the template
  5. Click on the edit button next to setup (pencil icon) – it’s the last entry in the table
  6. A editor opens, insert this code (with your Usersnap snippet) at the end:

page.footerData.9999 = TEXT
page.footerData.9999.value (
<script type="text/javascript">
(function() {
var s = document.createElement("script");
s.type = "text/javascript";
s.async = true;
s.src = '//api.usersnap.com/load/'+
'YOUR-API-KEY-HERE.js';
var x = document.getElementsByTagName('script')[0];
x.parentNode.insertBefore(s, x);
})();
</script>
)

Make sure your Usersnap snippet is inserted between the two parentheses () after page.footerData.9999.value. The snippet (and the tools available under the feedback button) can be customized using the Usersnap configurator.

Next time you’ll open your Typo3 page, you’ll notice the feedback button. Make sure to try it out and send an annotated screenshot to your inbox (or to the project management / customer service tool, you’ve selected in your Usersnap dashboard). Nifty, huh?

Happy developing!

Gregor Dorfbauer

Recent Posts

How to Turn Customer Calls Into Product Insights (Without Watching Every Recording Twice)

Your team records every customer call. Sales logs them in Gong. CS records support conversations.…

3 days ago

User Research Repository: A Practical Guide for Product Teams

Most product teams know they should have a user research repository. Fewer actually build one.…

2 weeks ago

Build vs. Buy: AI Feedback Systems

Why AI demos feel magical ... until reality hits AI makes it almost effortless to…

2 months ago

Opportunity Mapping: How Insight-Driven Product Teams Turn Customer Feedback Into High-Value Opportunities

There’s a quiet truth in product management that nobody wants to say out loud: Teams…

3 months ago

Collecting Customer Feedback: Save Time Doing It + 10 Best Ways to Snag It

If you’re a product manager or anyone collecting customer feedback for your company, maybe you…

3 months ago

Best 16+1 Usability Testing Tools 2026

For Product Managers and Developers, selecting the right, usability testing platform and tool isn't just…

4 months ago