Testing Product Names for SaaS: How to Choose Names for New Features

3 months ago
Grant Polachek

Having a great SaaS name places you in a great location on this map, closer to your target customers and…

Track feature requests & read customer feedback on Slack: what we do at Usersnap

Tracking feature requests from customers is a blessing, and also a nightmare for Product Managers. You want to know the…

3 months ago

Top 6 Translation Management Tools for Software Builders

As a business, we're regularly trying new products and tools to help us with our software development. Especially when building…

3 months ago

CX Manager vs. Customer Support: What’s the difference, and why you need both

You’re probably already aware that customer support is important for digital companies. According to Entrepreneur, great customer support strengthens your…

3 months ago

50 Inspirational Quotes on Customer Experience to Guide Your Way

Customer experience is a topic that almost anyone can relate to. Yet it’s not easy at all to do a…

4 months ago

The State of Customer Experience Report in 2020 – CX statistics to help you move in the right direction

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. We must say - it's…

4 months ago

5 Types Of User Acceptance Testing

This article is brought to you by Usersnap, a user testing tool that helps you to communicate visually. Get a…

4 months ago

Here’s what you missed at Usersnap’s Customer-Centric Growth Virtual Summit 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth, set sail on May 20th 2020. In case you’ve missed it,…

5 months ago

12 Easy-To-Apply Tips To Boost Customer Feedback Response Rate

Are you having a hard time scaling your customer feedback response rate? You're not alone. Getting customers to respond to…

5 months ago

Customer-Centric Transformation with Power of Feedback – Talk @ Journey to CX Summit

This article is an adaptation of Klaus-M. Schremser's talk at virtual summit The Journey to Customer-Centric Growth. Replays of all…

5 months ago