“Phew” is what your users say when they realize it’s that easy to take a screenshot of a bug. But…
Ecommerce shopping has grown significantly in 2020, and many companies are questioning if it will replace the need for brick-and-mortar…
As per a report, “People are 270% more likely to purchase a product with five reviews than one with no…
Are your CX efforts not showing impact? Is your team working on customer journeys alone? Oh-uh. Great customer experience can not be built by…
Did you know that technical issues are the number one reason people delete apps off their phones? That’s right! More…
It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. We must say - it's…
Having a great SaaS name places you in a great location on this map, closer to your target customers and…
Tracking feature requests from customers is a blessing, and also a nightmare for Product Managers. You want to know the…
As a business, we're regularly trying new products and tools to help us with our software development. Especially when building…
You’re probably already aware that customer support is important for digital companies. According to Entrepreneur, great customer support strengthens your…