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As a business, we're regularly trying new products and tools to help us with our software development. Especially when building…
You’re probably already aware that customer support is important for digital companies. According to Entrepreneur, great customer support strengthens your…
Customer experience is a topic that almost anyone can relate to. Yet it’s not easy at all to do a…
It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. We must say - it's…
This article is brought to you by Usersnap, a user testing tool that helps you to communicate visually. Get a…
Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth, set sail on May 20th 2020. In case you’ve missed it,…
Are you having a hard time scaling your customer feedback response rate? You're not alone. Getting customers to respond to…
This article is an adaptation of Klaus-M. Schremser's talk at virtual summit The Journey to Customer-Centric Growth. Replays of all…