Net Promoter Score (NPS): the right way to use it + case study

2 years ago

Do you keep hearing about Net Promoter Score (NPS) as a great tool for improving customer satisfaction, boosting customer lifetime…

6 Ways to Collect Product Feedback from Web Customers

2 years ago

You’ve just launched your new product or you just finished building a new website, and now you wonder what your…

The Most Hands-on Guide for SaaS Go-to-Market Strategy and Product Launch Plans

2 years ago

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about…

What Is User Acceptance Testing (UAT): Meaning, Definition

2 years ago

In the fast-evolving realm of technology-driven business, mastering the art of rapid innovation is the key to staying ahead.With technology…

Creating a Winning Product and User Feedback Policy: The Importance, Components, and a Step-by-Step Guide

2 years ago

A well-executed product and user feedback policy (PUFP) is a critical aspect of any successful business strategy. This policy outlines…

Best approaches to product feedback management

2 years ago

Teaming up with customers to accelerate product feedback management has become a common practice in many industries. An additional effect…

35 Digital Marketing Tools for Digital Agencies in 2024

2 years ago

It doesn't matter if you are a solopreneur digital marketer, a freelancer or work in a huge digital marketing agency. Digital marketing…

Customer Support Tools Breakdown in 2024: Which One Fits Your SaaS Tool Stack?

2 years ago

When you're searching for customer support tools, you want to make sure that it ticks all the boxes your team…

24 Amazing Web Design Blogs You Should Follow in 2024!

2 years ago

A while ago, we published a collection of great web development blogs for developers. Since then, some web designers have…

Get started in web development today. Here are 9 basic tips everyone should know.

2 years ago

I have recently published a piece on “what no one tells you about working in web development” in which I…