As 76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. It is…
Getting your customers and website visitors engaged with your product is a tall order. Did you ever think “if only…
Are you part of a SaaS company? You know better than anyone how challenging this can be. Especially because in…
Brands are always looking for effective ways to gain a larger market share. One approach regularly discussed is the importance…
It’s not difficult to get feedback, it’s about what you do next - your feedback management approach decides if you’re…
Website feedback is the most important data point to focus on when you’re not sure why your product frustrates users,…
If you’re sending generic customer feedback surveys, then you are wasting your time. Sorry to be rude. Your company is…
I wish I could just send a user screen recording video. Please delete this sentence from your vocabulary. Because we’ve…
You’re probably already aware that customer experience manager and customer support are important for digital companies. However, SaaS, software, and…
Probably the most sensible way to leverage screenshot functionality is in building a customer community. Social media best practice is…