The AI Revolution in Customer Insights with 7 Examples

6 months ago

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well,…

10 Best Customer Feedback Examples 2024 [Updated]

7 months ago

We’re glad to see more and more big companies putting customer feedback as a high priority, so today we want…

An interview with John Kotowski on product pricing surveys: pricing research is not just “how much are you willing to pay”

7 months ago

You either have a million questions that you don’t know how to arrange on your product pricing survey, or your…

Usersnap’s joint journey with saas.group

7 months ago

We’re excited to announce saas.group’s strategic acquisition of our user feedback platform. This collaboration propels us into a new chapter…

Closed-Ended Questions: Types and Examples

7 months ago

Learning about better understanding your customers' needs is sometimes like being a 1-person paddle boat upstream. Particularly when you need…

Breadcrumbs for Websites: Best Practices & Examples

7 months ago

This post originally appeared on babich.biz, written by Nick Babich. Nick is a software developer who's passionate about user experience.…

Best 19+2 Website Annotation Tools (2024)

8 months ago

We've all faced the frustration of trying to make sense of a web page cluttered with text and visuals. The…

Best 13 Feedback Form Examples and Templates [2024 Update]

8 months ago

Which feedback form works best when collecting feedback and opinions from customers?  We’ve long asked this question without good answers.…

5 Best Customer Centricity Examples That Win Customer Praise and Loyalty

8 months ago

Customers are at the functional center of every successful business model, and it's time we uncovered the secrets to unlocking…

5 Types of User Acceptance Testing (UAT) + Free Templates

8 months ago

The methodology of User Acceptance Testing (UAT) is pretty straightforward. The implementation itself requires some in-depth knowledge of the available types of…