Customer Feedback Guide: Top Collection & Growth Strategies

2 years ago

There are two reactions to receiving customer feedback: “yippie!” or “ouch…” And while we can’t guarantee you 100% positive feedback,…

Jira Issue Types: Hierarchy & Examples

2 years ago

In the early days of personal computing, my generation used to spend a lot of time organizing our digital desktops.…

How to Capture or Record Video from Website for Feedback [Tips & Tools]

2 years ago

If you're searching for a tool to capture or record video from a website to improve your support process, then…

What is the New Feature Discovery Process & Examples

2 years ago

Attention, Product Managers! Imagine a whole user journey where grasping your users' needs isn't a task but an exhilarating step…

Iterative Product Development Process With Examples

2 years ago

It is September 23, 1999. A day marked by a mix of anticipation and apprehension in the world of space…

Collecting feedback using 1 to 5 rating scale surveys

2 years ago

Ever wondered why the humble 1 to 5 rating scale is a secret weapon for Product Managers (PMs)? Marty Cagan,…

Exit Surveys: Examples & Questions To Ask For Churn Reduction

2 years ago

Why isn’t every SaaS business carrying exit surveys when their users cancel? Whether you call them cancellation surveys, churn surveys,…

Ways To Elevate Your Next New Feature Announcement (Included Examples)

2 years ago

Your team just launched a new feature — Hooray! Customers will now come running to use it!  Well, maybe. Did you tell…

How To Use Jira Product Discovery in 4 Steps

2 years ago

With an outcome-based discovery approach, Jira Product Discovery (JPD) equips teams to prioritize topics that deliver tangible value, ensuring that…

What is the CIRCLES method? Examples from Senior PM

2 years ago

Imagine stepping into the world of product management not just with a bold product vision, but with a proven framework…