Google’s HEART Framework: Crafting Remarkable User Experiences ( UX )

1 year ago

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal. Understanding User Experience (UX) is a…

Feedback Prioritization: 6 Steps How to Prioritize Customer Feedback

1 year ago

Have you ever found yourself lost in a sea of emails, dreading the onslaught of differing opinions, suggestions, and critiques?…

The AI Revolution in Customer Insights with 7 Examples

1 year ago

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well,…

10 Best Customer Feedback Examples 2025 [Updated]

1 year ago

We’re glad to see more and more big companies putting customer feedback as a high priority, so today we want…

An interview with John Kotowski on product pricing surveys: pricing research is not just “how much are you willing to pay”

1 year ago

You either have a million questions that you don’t know how to arrange on your product pricing survey, or your…

Usersnap’s joint journey with saas.group

1 year ago

We’re excited to announce saas.group’s strategic acquisition of our user feedback platform. This collaboration propels us into a new chapter…

Closed-Ended Questions: Types and Examples

1 year ago

Learning about better understanding your customers' needs is sometimes like being a 1-person paddle boat upstream. Particularly when you need…

Breadcrumbs for Websites: Best Practices & Examples

1 year ago

This post originally appeared on babich.biz, written by Nick Babich. Nick is a software developer who's passionate about user experience.…

Best 19+2 Website Annotation Tools (2025)

1 year ago

We've all faced the frustration of trying to make sense of a web page cluttered with text and visuals. The…

Best 13 Feedback Form Examples and Templates [2025 Update]

1 year ago

Which feedback form works best when collecting feedback and opinions from customers (or users)?  We’ve long asked this question without…