TrackDuck was a solution for visual user feedback and many companies used it for a long time. After it's acquisition…
According to ThinkJar’s customer strategy research, 86% of consumers are willing to pay more for an upgraded experience. As product…
72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as…
Quality assurance should be a happy step in web projects, but often poor QA efficiency makes the team and clients…
In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and…
In a nutshell, a customer centric culture is this: putting your customers first. But it is actually a lot deeper…
Your customers are your lifeline, you know that. You need customer feedback to improve their customer experience. But how much…
WordPress is the leading content management system out there in basically any industry. Emerged as a basic CMS for blogging,…
User testing is a bit like sports. Almost everyone agrees that it is essential, but only a few manage to…
You have developed your product sparked by brilliant ideas and are ready to go-live. But have you caught all the…