A new experience on Usersnap: adding more context and improving efficiency for user feedback workflows

4 years ago

“Phew” is what your users say when they realize it’s that easy to take a screenshot of a bug. But…

Customer Experience Resources for SaaS: 15 Must-Read/Watch

4 years ago

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their…

Product Validation: Make Sure You Do These 4 Things Before You Build A Product

4 years ago

The success of a new product depends on many factors. Is there a market for the product? Is the product…

Will online stores ever beat real ones? + Survey results of what customers think

4 years ago

Ecommerce shopping has grown significantly in 2020, and many companies are questioning if it will replace the need for brick-and-mortar…

7 Tips On How to Become a Full Stack Developer!

4 years ago

When you’re starting out, going to university or starting to work in your first full-time job, you feel like you…

How to design trust, and bake it into your software

4 years ago

If you’re looking to develop a new application or a website, you may not have given much thought to making…

A guide to using testimonials and customer feedback in marketing emails + example templates

4 years ago

As per a report, “People are 270% more likely to purchase a product with five reviews than one with no…

[Webinar] Breaking department silos to build great Customer Experience

4 years ago

Are your CX efforts not showing impact? Is your team working on customer journeys alone? Oh-uh. Great customer experience can not be built by…

7 Reasons Why Developers Need To Embrace UX Design

4 years ago

Did you know that technical issues are the number one reason people delete apps off their phones? That’s right! More…

What is Quality Assurance (QA)? Definition, Meaning

5 years ago

Let's talk about Quality Assurance: I’m super happy to work with a company that puts a lot of energy into…