More and more brands are designing their products for positive emotions. The reason for this is simple: While brands used…
Google's tech alone didn't build them into a top company. The fact is that user research matters too! Creatively exploring…
Your clients look to you and your agency for functional, appealing websites. As the creative pro committed to customer satisfaction,…
If you’re reading this post, there’s a decent chance you’re distracted by users and customers giving you feedback; how are…
Wow, can't believe we actually pulled together a summit with more than 50 speakers on customer experience in such a…
Don't stop at collecting feedback, manage it like a pro. Come check out how you can collaborate better with Usersnap,…
Our digital fireside chat with Adrian Brady-Cesana was bombastic. Learn from an experienced CX expert who not only wrote a…
“Phew” is what your users say when they realize it’s that easy to take a screenshot of a bug. But…
Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their…
The success of a new product depends on many factors. Is there a market for the product? Is the product…