When you're searching for customer support tools, you want to make sure that it ticks all the boxes your team…
Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management…
Have you ever found yourself lost in a sea of emails, dreading the onslaught of differing opinions, suggestions, and critiques?…
Struggling to figure out how to grow your feature request, evaluate and build them, and let your customers know that…
Website feedback is the most important data point to focus on when you’re not sure why your product frustrates users,…
Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by…
It doesn't matter if you are a solopreneur digital marketer, a freelancer or work in a huge digital marketing agency. Digital marketing…
Imagine a SaaS company that has personally engaged with up to 50% of its users—unprecedented, right? Well, prepare to be…
Five wild predictions, two true stories, and some solid solutions for product leaders. Building great products is a complex, challenging,…
Brands are always looking for effective ways to gain a larger market share. One approach regularly discussed is the importance…