There are two reactions to receiving customer feedback: “yippie!” or “ouch…” And while we can’t guarantee you 100% positive feedback,…
What’s the point of launching a great feature if no one notices? The real magic happens when your users know…
Ever wonder how some companies make product updates feel like the highlight of your day? For B2B SaaS companies with…
Picture this: You’re in the middle of a hectic workday, balancing strategic decisions with daily tasks, when it dawns on…
Ever wish customer feedback came with subtitles? With the right feedback analytics tools, you can finally stop guessing and start…
Survey design is the backbone of effective data collection, enabling businesses, product managers and researchers to gather precise, actionable insights.…
Wondering how to master Jira’s vast capabilities for strategic project/product success? Epics are the key to transforming tasks into visions…
In this article, we walk you through the ultimate in-app feedback how to strategy, including the 5 best ways to…
PMs, have you ever struggled with creating complex surveys for User Acceptance Testing (UAT) or product discovery using Google Forms?…
Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by…
For web development agencies, thriving in business hinges on seamless client collaboration. Effective, two-way communication between clients and teams—be it…