22 Best Chrome Extensions for Developers in 2025

2 years ago

Some time ago, we took a closer look at Firefox’s developer edition. While it offered some interesting tools, most of…

9 Customer Engagement Strategies: A Journey Through Support and Success

2 years ago

In the bustling streets of the digital landscape, customer engagement isn't just a mere handshake; it's a warm hug that…

Closed-loop feedback: The Best Ways to Use NPS

2 years ago

Ever started collecting customer feedback, but couldn't make it actionable in the end? Sounds all too familiar to us, which…

Google’s HEART Framework: Crafting Remarkable User Experiences ( UX )

2 years ago

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal. Understanding User Experience (UX) is a…

Feedback Prioritization: 6 Steps How to Prioritize Customer Feedback

2 years ago

Have you ever found yourself lost in a sea of emails, dreading the onslaught of differing opinions, suggestions, and critiques?…

An interview with John Kotowski on product pricing surveys: pricing research is not just “how much are you willing to pay”

2 years ago

You either have a million questions that you don’t know how to arrange on your product pricing survey, or your…

Usersnap’s joint journey with saas.group

2 years ago

We’re excited to announce saas.group’s strategic acquisition of our user feedback platform. This collaboration propels us into a new chapter…

Closed-Ended Questions: Types and Examples

2 years ago

Learning about better understanding your customers' needs is sometimes like being a 1-person paddle boat upstream. Particularly when you need…

Breadcrumbs for Websites: Best Practices & Examples

2 years ago

This post originally appeared on babich.biz, written by Nick Babich. Nick is a software developer who's passionate about user experience.…

Best 19+2 Website Annotation Tools (2025)

2 years ago

We've all faced the frustration of trying to make sense of a web page cluttered with text and visuals. The…