We’re excited to announce saas.group’s strategic acquisition of our user feedback platform. This collaboration propels us into a new chapter…
Learning about better understanding your customers' needs is sometimes like being a 1-person paddle boat upstream. Particularly when you need…
This post originally appeared on babich.biz, written by Nick Babich. Nick is a software developer who's passionate about user experience.…
We've all faced the frustration of trying to make sense of a web page cluttered with text and visuals. The…
Which feedback form is the most effective for collecting actionable insights from customers and users? For years, we asked this…
Customers are at the functional center of every successful business model, and it's time we uncovered the secrets to unlocking…
The methodology of User Acceptance Testing (UAT) is pretty straightforward. The implementation itself requires some in-depth knowledge of the available types of…
Visibility of system status is one of the most important rules of UI/UX design. The goal behind this rule is pretty obvious…
Imagine a SaaS company that has personally engaged with up to 50% of its users—unprecedented, right? Well, prepare to be…
More and more web applications are being developed these days. And with each line of code being written, the potential…