Usersnap Updates

How to integrate Usersnap in your development workflow

Usersnap can be integrated easily to any type of web page. The Usersnap help page offers an overview of how to integrate Usersnap in your site using a simple JavaScript snippet. We offer various CMS plugins for WordPress, Drupal or Joomla – but it doesn’t end there!

If you want to customize your Usersnap integration – for example: show it only to logged-in users, or add additional backend information to the report – you need to include Usersnap manually in your template. Are you a PHP, Python or RoR dev? Then you’re in luck, as we describe how to integrate Usersnap using those languages in this post! Speed up your development workflow!

Include Usersnap with PHP

Save your Usersnap snippet in a file called usersnap.inc.php which includes your API-Key. You can even fetch this API key from a config file or environment variable.

<script type="text/javascript">
(function() {
    var s = document.createElement('script');
    s.type = 'text/javascript';
    s.async = true;
    s.src = '//api.usersnap.com/load/YOUR-APIKEY-HERE.js';
    var x = document.getElementsByTagName('head')[0];
    x.appendChild(s);
})();
</script>

After that, include this snippet on every page you want to include Usersnap, for example in the footer:

<?php
@include("usersnap.inc.php");
?>

Like we mentioned above, you can add conditions here, and for example only show the Usersnap feedback button to logged-in users.

Include Usersnap with Python / Mako Templates

Save your Usersnap snippet in a file usersnapinclude.mako, which includes your API-Key:

<script type="text/javascript">
(function() {
    var s = document.createElement('script');
    s.type = 'text/javascript';
    s.async = true;
    s.src = '//api.usersnap.com/load/YOUR-APIKEY-HERE.js';
    var x = document.getElementsByTagName('head')[0];
    x.appendChild(s);
})();
</script>

You can paste this snippet in any template you like by adding

<include file="usersnapinclude.mako" />

to your mako templates, at a position before the closing body-tag. You could additionally include some conditions here, and only show the feedback button to logged-in users.

Include Usersnap with Ruby on Rails

Save your Usersnap snippet, including your API-Key, in a file called _usersnap.html.erb:

<script type="text/javascript">
(function() {
    var s = document.createElement('script');
    s.type = 'text/javascript';
    s.async = true;
    s.src = '//api.usersnap.com/load/YOUR-APIKEY-HERE.js';
    var x = document.getElementsByTagName('head')[0];
    x.appendChild(s);
})();
</script>

If you are using Heroku, you can even load the API key from an environmental variable by using

s.src = '//api.usersnap.com/load/<%= ENV["USERSNAP_APIKEY"] %>.js';

inside _usersnap.html.erb. On other systems, you can fetch the Usersnap API key from a config file (or just copy it into your template).

To include this snippet in your main template, add a partial import just before the closing body-tag.

<%= render :partial => "usersnap" %>

Include Usersnap with *

The concept of template includes is covered in nearly every modern web language and framework. Missing yours? Feel free to ask in the comments – we will definitely find a way to include Usersnap to your template!

Happy developing!

Gregor Dorfbauer

Recent Posts

How to Run 3 Health Checks to Improve Your Product Discovery Phases by David Pereira

Too many discovery efforts fail silently. Teams run interviews, ship features, and sprint ahead -…

2 weeks ago

Dual Track Agile with Ant Murphy: How to Balance Discovery and Delivery Without Losing Your Mind

If you're sprinting with delivery while discovery is stuck in the parking lot, you're not…

4 weeks ago

How to Design a Product Discovery Framework That Maximizes Impact – With Matt LeMay

"If you have 10 teams decorating the hood of a car with rhinestones, the hood…

2 months ago

How to Create a B2B Ideal Customer Profile (ICP) with Examples of Research from Leah Tharin

Imagine fishing without bait. You might get lucky, but most of the time, you’ll be…

3 months ago

9 Product Discovery Techniques/Methods to Build the Right Product

Product managers often feel stuck during discovery. The pressure to ship fast turns discovery into…

3 months ago

Product Discovery Process: Aligning Insights with the PDLC

Imagine launching a product feature that no one uses. The team spent months building it,…

4 months ago