Help Center

Browser Extensions

If you don't have the option to embed the Usersnap widget to your site, the Usersnap browser extensions are the solution. You can annotate on your website without changing your template code. We have an extension available for Google Chrome and Firefox.

Google Chrome Extension

Google Chrome users find the extension in the Chrome Store: Google Chrome Store.

Usersnap Google Chrome browser extension for bug tracking

After the installation, click on the Usersnap icon in your toolbar and copy the API key from your project settings into the Usersnap extension settings.

Usersnap Google Chrome browser extension for bug tracking

Firefox Add-on

Firefox users find the add-on in the add-ons directory for Firefox: Firefox Add-On.

Usersnap Firefox browser extension for bug tracking

After the installation, click on the Usersnap icon in your toolbar and copy the API key from your project settings into the Usersnap add-on settings.

Usersnap Firefox browser extension for bug tracking

Change your API Key

If you want to change your existing API key, open the settings dashboard and choose Add-ons.

Usersnap Firefox extension for bug tracking API key

Under the section Extensions you will find your Usersnap Add-on, where you can open the preferences.

Usersnap Firefox extension for bug tracking API key

Simply exchange your existing API key with your new API key.

Usersnap Firefox extension for bug tracking


Next section: Usersnap Widget

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