Add visual bug tracking to your Jira Software

The #1 tool that adds visual context to your Jira tickets

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Usersnap adds visual feedback
to Jira Software & Jira Service Desk

Usersnap in action - send visual bug reports to Jira

Why connect Jira with Usersnap?

Get fast visual feedback from your clients & your team

Bug tracking, browser testing and issue tracking with Usersnap was never easier.
The Usersnap widget helps you get visual feedback and additional browser information like screen size, browser version etc. faster into your Jira issues.
fast feedback from clients

Send bug reports to Jira Software & Jira Service Desk

Once you connect Usersnap with JIRA, an annotated screenshot with important browser information is sent to your JIRA project every time a feedback is created with Usersnap.

Bring designers, developers and project managers on the same page. Make it possible with Usersnap.
Jira ticket screen

Fix & reproduce bugs faster with Usersnap

Usersnap creates bug reports with annotated screens along with additional information and records advanced client-side JavaScript errors as they happen.

No endless back and forth bug reporting for your users ever again.
console log in a laptop screen

93% of Jira Software customers said they streamlined their QA process after adding Usersnap.  

And it is this easy:


Register for a Usersnap account.

Get your Usersnap account
and set up your first Usersnap project.

Embed the feedback widget on your site/app.

Install Usersnap on your site/web app or use our browser extensions to receive bug reports and user feedback.

Connect Usersnap to your Jira account.

Get your issues directly in Jira for every feedback created with Usersnap. 

TwEEts about usersnap + JIRA Integration

Addthis - a happy customer for many years

"We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process."

Behnaz Babazadeh

15 Days Free Trial - No Credit Card Needed

Visual user feedback makes testing so much easier.

Sign up now