Protected and Basic Authentication Sites
If your site requires basic authentication (.htaccess), you need to grant access to the Usersnap servers (*.usersnap.com).
Here you will find the configuration examples for Apache and IIS:
Configuration for Apache 2.2
Order deny,allow Deny from all AuthType Basic AuthName "Password protected" Require valid-user AuthUserFile /path/to/your/.htpasswd Allow from .usersnap.com Satisfy Any
Configuration for Apache 2.4
AuthType Basic AuthName "Password protected" AuthUserFile /path/to/your/.htpasswd Require valid-user Require ip 220.127.116.11 18.104.22.168 22.214.171.124
Configuration for IIS7+
Open the IIS Manager, click on your website and open "IP address and domain restrictions". In this view, enable domain restrictions (Edit Feature Settings | Enable domain restrictions) and add an allow rule for the domain "*.usersnap.com". You can even find more reference on this technique at Microsoft: http://technet.microsoft.com/en-us/library/cc731598(v=ws.10).aspx.
Configuration for Nginx
To enable specific IP ranges on a Nginx server, please add the following ip addresses to your allow list: current renderer of Usersnap
You have to add the configuration to your nginx.conf file, please add a line for the ip addresses like:
allow 126.96.36.199; allow 188.8.131.52; allow 184.108.40.206;
There are a lot of tutorials out there like this tutorial.
If you use any other web server (e.g. Tomcat, ...) just contact us, we are happy to find a solution together with you.
If you can't check for partial hostnames using a reverse lookup, you can get our comprehensive list of renderer IPs.
Please note that these IPs are subject to change, however, the link will always contain an updated list.
If you are not able to change a firewall rule, we have you can use our browser extensions which will work without any firewall change.
List of rendering IPs
Here you can find a comprehensive list of our rendering engines.
220.127.116.11 18.104.22.168 22.214.171.124
Need more help setting up Usersnap with your website or webapp?
Drop us an email and say hi to our team!