Help Center

Protected Sites / Usersnap behind a Firewall

If you are using a staging setup which is protected using BasicAuth (.htaccess), please grant the Usersnap servers (*.usersnap.com) access.

You will find the configuration examples for Apache and IIS helpful:

Configuration for Apache 2.2

Order deny,allow
Deny from all

AuthType Basic
AuthName "Password protected"
Require valid-user
AuthUserFile /path/to/your/.htpasswd

Allow from .usersnap.com
Satisfy Any

Configuration for Apache 2.4

AuthType Basic
AuthName "Password protected"
AuthUserFile /path/to/your/.htpasswd
Require valid-user

Require ip 144.76.224.70 78.46.60.85 136.243.88.28

Configuration for IIS7+

Open the IIS Manager, click on your website and open "IP address and domain restrictions". In this view, enable domain restrictions (Edit Feature Settings | Enable domain restrictions) and add an allow rule for the domain "*.usersnap.com". You can even find more reference on this technique at Microsoft: http://technet.microsoft.com/en-us/library/cc731598(v=ws.10).aspx.

Configuration for Nginx

To enable specific IP ranges on a Nginx server, please add the following ip addresses to your allow list: current renderer of Usersnap

You have to add the configuration to your nginx.conf file, please add a line for the ip addresses like:

allow 144.76.224.70;
allow 78.46.60.85;
allow 136.243.88.28;

There are a lot of tutorials out there like this tutorial.

If you use any other web server (e.g. Tomcat, ...) just contact us, we are happy to find a solution together with you.

Firewall

If you can't check for partial hostnames using a reverse lookup, you can get our comprehensive list of renderer IPs.

Please note that these IPs are subject to change, however, the link will always contain an updated list.

If you are not able to change a firewall rule, we have browser extensions which work without any firewall change.

List of rendering IPs

Here you can find a comprehensive list of our rendering engines.

144.76.224.70
78.46.60.85
136.243.88.28

Let's connect and get in touch!