Help Center

Protected and Basic Authentication Sites

Basic Authentication

If your site requires basic authentication (.htaccess), you need to grant access to the Usersnap servers (*

Here you will find the configuration examples for Apache and IIS:

Configuration for Apache 2.2

Order deny,allow
Deny from all

AuthType Basic
AuthName "Password protected"
Require valid-user
AuthUserFile /path/to/your/.htpasswd

Allow from
Satisfy Any

Configuration for Apache 2.4

AuthType Basic
AuthName "Password protected"
AuthUserFile /path/to/your/.htpasswd
Require valid-user

Require ip

Configuration for IIS7+

Open the IIS Manager, click on your website and open "IP address and domain restrictions". In this view, enable domain restrictions (Edit Feature Settings | Enable domain restrictions) and add an allow rule for the domain "*". You can even find more reference on this technique at Microsoft:

Configuration for Nginx

To enable specific IP ranges on a Nginx server, please add the following ip addresses to your allow list: current renderer of Usersnap

You have to add the configuration to your nginx.conf file, please add a line for the ip addresses like:


There are a lot of tutorials out there like this tutorial.

If you use any other web server (e.g. Tomcat, ...) just contact us, we are happy to find a solution together with you.


If you can't check for partial hostnames using a reverse lookup, you can get our comprehensive list of renderer IPs.

If you are not able to change a firewall rule, you can use our browser extensions which will work without any firewall change.

List of rendering IPs

Here you can find a comprehensive list of our rendering engines.

Need more help setting up Usersnap with your website or webapp?

Drop us an email and say hi to our team!

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