Help Center

CSS/Style Issues with Usersnap Screens

There may be instances when your Usersnap screens are not correctly rendered or lack CSS/style information. It could be the case that your site is behind a firewall or requires basic authentication. It can also be that your static resources are protected.

Usersnap's rendering engine needs access to your site's static resources (images + stylesheets) to be able to render your screens accurately. You can find instructions on our protected sites section on how to fix this.



Need more help with your Usersnap screens?

Drop us an email and say hi to our team!

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