#1 Customer feedback software for growing SaaS companies

Build customer-centric products with a customer feedback software to collect and act on voice of customers via screen captures, surveys and feature request.

customer feedback on web applicationUsersnap customer feedback tool for in-app feedback ratings and screen captures
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Increase in user feedback collection for
Canva, Hawaiian Airlines and others


Companies chosen Usersnap as their
trusted feedback software
GDPR compliantgdpr compliantccpa compliant
CCPA compliant

Solutions tailored for product managers, developers, UX researchers, designers & CX managers

Make it easy for users

Click, screenshot, send. That's how easy it is for any user to send in-app visual feedback. Pin comments on the screenshots directly. Metadata such as URL, browser info and console logs are captured automatically.

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Usersnap widget + meta data
Collect feedback on web and mobile apps with Usersnap

Validate customer needs

Get more feedback with in-app microsurveys that triggers with customer behaviour events. Use specific insights to exceed customer expectations. Customer experience scores readily available.

New! Native mobile apps feedback forms.
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Designed for product managers, customer success teams, web project owners & developers


Integrate with tools you use daily

View Usersnap integrations ⟶

Integrate with your favorite tools

View all our integrations →

Streamline issues & suggestions

Prioritizing feedback is much easier when you can group, upvote and assign all in one dashboard. Shorten QA time and build critical features to stay competitive.

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management of feedback items
statistics of CX

Back decisions with evidence

Gain confidence in product roadmap planning by referencing customer feedback and request trends. Share the feedback with your team via 30+ integrations, such as Jira, Azure DevOps, Slack and Zendesk.

Find out from this guide how customer feedback can be the revenue driver for your company today.

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Personalized demo on how to use customer feedback software

How can a user feedback software help you build better products?

Schedule a free consultation with one of our experts ⟶

Know what customers want.

Collect customer feedback for free. No credit card.

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