Help Center

Connect Usersnap with HipChat

Usersnap can notify your HipChat rooms whenever something new happens in your Usersnap project. To connect your Usersnap project to a HipChat room, please follow these instructions:

Go to your HipChat room settings, choose the room where you want to receive project notifications and open the 'Tokens' section. Create a new token you will use to connect Usersnap. You will need this token when setting up your connection in Usersnap.

hipchat bug tracking & user feedback


Go to the Notifications tab in your Usersnap project's settings and open the settings for Hipchat. Copy your Hipchat room token and enter it into the Hipchat token field. You can also configure for which activity you would like to be notified.

hipchat bug tracking


Click on 'Test & Activate' to send a test notification to HipChat. If this succeeds, you will see the green 'Active' button for Hipchat. Please remember to save your settings for it to take effect.

hipchat bug tracking usersnap

You will now start receiving notifications in your Hipchat room.

hipchat bug tracking

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