{"version":"1.0","provider_name":"Usersnap Blog","provider_url":"https:\/\/usersnap.com\/de\/blog","author_name":"Thomas Peham","author_url":"https:\/\/usersnap.com\/de\/blog\/author\/thomas\/","title":"User Offboarding: Kundenbeziehungen beenden","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"BBCFLtcAmP\"><a href=\"https:\/\/usersnap.com\/de\/blog\/user-offboarding\/\">User-Offboarding: Kundenbeziehungen professionell beenden<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/usersnap.com\/de\/blog\/user-offboarding\/embed\/#?secret=BBCFLtcAmP\" width=\"600\" height=\"338\" title=\"&#8220;User-Offboarding: Kundenbeziehungen professionell beenden&#8221; &#8212; Usersnap Blog\" data-secret=\"BBCFLtcAmP\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/usersnap.com\/de\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/usersnap.com\/de\/blog\/wp-content\/uploads\/2017\/02\/offboarding.png","thumbnail_width":1118,"thumbnail_height":588,"description":"Es gibt viele Ressourcen zum Thema User Onboarding. Aber wie sieht es mit dem Offboarding aus? Wie behandeln Sie Kunden, die gehen wollen? Wie funktioniert der K\u00fcndigungsprozess und wie hinterlassen Sie trotzdem noch einen guten Eindruck?"}