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Every little secret about Usersnap

Connecting Usersnap with Gemini

If you are using Countersoft Gemini to track bugs, to manage your projects or as help desk solution, Usersnap can deliver tickets including screenshots directly to your Gemini Tracker.

First, you need to find your Gemini API key on your Profile page in Gemini:

Gemini API key

Copy and paste this API key to your Usersnap API configuration, together with your username and your Gemini URL.

Insert your Gemini API key

After you successfully connected Gemini and Usersnap, you can select the according Gemini project for your Usersnap reports. You can refine your tickets with additional fields - everything but the project is optional.

Set up the Gemini connection to Usersnap

Finally you will receive Usersnap screenshots delivered directly to your Gemini Tracker dashboard, including important meta information like the used browser version, the exact URL where the bug has been reported or notes from the reporting user (see example ticket below)

Usersnap Report in Gemini

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