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Microsoft - a Usersnap customer
Cisco - a Usersnap customer
Airbus - a Usersnap customer
Facebook - a Usersnap customer

visual bug tracking

Track bugs and make good products great

Usersnap Classic helps you report bugs where they happen: in your browser. No need to fill out endless forms. With point-and-click annotation tools, bug tracking is now simple, productive, and a lot of fun.

visual bug tracking

Make collaborating
fun for your entire team

Are you juggling 80 web projects at the same time? Do you feel stressed when organizing the communication among designers, developers, quality assurance and your customers? Usersnap Classic has got you covered, no matter how small or large your projects and teams are. No endless email conversations ever again.

Smart Search

Find any label, task or person and create smart lists for specific groups of bugs & issues.

Error Recording

Record Javascript errors as they happen, along with a host of other information needed for fast bug reproduction and debugging.

Context Capturing

Understand what browser, screen, device, or resolution your user had that lead to the specific bug.


Know when new bugs get reported or when progress or comments are being made on an issue.

customize your widget

Capture custom information that allow you to pinpoint the issue.

Workflow Friendly

Integrates into your current workflow so you can review, then push to your favorite tool.

What you'll love about Usersnap Classic

a visual, easy-to-use, bug tracking solution
a tool for exchanging
and ideas
a collaboration tool for developers
a productivity boost for your entire dev team

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“Integrating Usersnap into our review process has added tremendous value, clarity, and efficiency.”
Rachel Panush