{"id":12034,"date":"2021-08-26T16:07:00","date_gmt":"2021-08-26T14:07:00","guid":{"rendered":"https:\/\/usersnap.com\/?post_type=ufaq&#038;p=12034"},"modified":"2021-10-07T11:22:08","modified_gmt":"2021-10-07T09:22:08","slug":"what-is-customer-feedback-platform","status":"publish","type":"ufaq","link":"https:\/\/usersnap.com\/blog\/ufaqs\/what-is-customer-feedback-platform\/","title":{"rendered":"What is a customer feedback platform?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/wp-json\/wp\/v2\/ufaq\/12034' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-12034-s7L2kFNmu7' data-post_id='12034'>\n\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat is a customer feedback platform?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPosted\n\tby\n<span class='ewd-ufaq-author'>\n\tAshley Cheng<\/span>\n\ton\n<span class='ewd-ufaq-date'>\n\tAugust 26, 2021<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>What is a customer feedback platform? <a href=\"https:\/\/usersnap.com\" target=\"_blank\" rel=\"noreferrer noopener\">Customer feedback platforms<\/a>, such as Usersnap, help you gather, analyze, and act on customer feedback. They are critical in <a href=\"https:\/\/www.revechat.com\/blog\/improve-customer-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">improving your customer experience<\/a>. Some platforms have features that let you start conversations with your customers through any channel and transform feedback into insights that help drive customer spending and loyalty.\u00a0<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategory:\n\t\n\t\tCustomer Feedback Tools\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-tags'>\n\t\n\tTags:\t\n\t\n\t\tcustomer feedback platform, \n\t\n\t\tcustomer feedback tools\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/usersnap.com\/blog\/ufaqs\/what-is-customer-feedback-platform\/?Display_FAQ=12034'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A What is a customer feedback platform? Posted by Ashley Cheng on August 26, 2021 What is a customer feedback platform? Customer feedback platforms, such as Usersnap, help you gather, analyze, and act on customer feedback. They are critical in improving your customer experience. Some platforms have features that let you start conversations with your [&hellip;]<\/p>\n","protected":false},"author":47,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[981],"ufaq-tag":[1030,1027],"class_list":["post-12034","ufaq","type-ufaq","status-publish","hentry","ufaq-category-customer-feedback-tools-faqs","ufaq-tag-customer-feedback-platform","ufaq-tag-customer-feedback-tools"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is a customer feedback platform? 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