{"id":4707,"date":"2016-03-29T12:40:04","date_gmt":"2016-03-29T10:40:04","guid":{"rendered":"https:\/\/usersnap.com\/?p=4707"},"modified":"2025-07-29T18:34:48","modified_gmt":"2025-07-29T16:34:48","slug":"client-collaboration-in-development-design-survey-report","status":"publish","type":"post","link":"https:\/\/usersnap.com\/blog\/client-collaboration-in-development-design-survey-report\/","title":{"rendered":"New study reveals the state of client collaboration in development & design"},"content":{"rendered":"\n

We at Usersnap teamed up with Assembla to survey nearly 1.000 agencies, development & design companies throughout the world and across industries. We uncovered how client collaboration in web development has changed over the years, and how it needs to change.<\/p>\n\n\n\n

The State of Client Collaboration in Development & Design Survey Report<\/strong> explores the field of client work and how collaboration is evolving.<\/p>\n\n\n\n\n\n\n

Try Usersnap for Client Collaboration<\/h2>Try Usersnap Now<\/a><\/div>\n\n\n\n

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52% of web development & design companies see client communication as the main challenge they are currently facing.<\/p>\n\n\n\n

And yet 41% of those companies still choose email as their main method of client communication.<\/p>\n\n\n\n

Well, I guess it\u2019s time to address these challenges and to look for an alternative, more productive way of communication.<\/p>\n\n\n\n

Download full survey<\/h2>\n\n\n\n

You can download the full survey as a PDF here<\/a>. We decided not to ask for your email address in exchange. So download the full survey results 100% worry-free.<\/p>\n\n\n\n

\"download<\/a><\/figure>\n\n\n\n

It would be super nice of you if you could give us some sharing love<\/em><\/strong>. If you enjoyed the survey, tweet about it here<\/a>. Or share it on Linkedin<\/a> or Facebook<\/a>.<\/p>\n\n\n\n

If you don\u2019t have time to download the full survey, make sure to check out our summary of the survey results.<\/p>\n\n\n\n

Survey participants<\/h2>\n\n\n\n

In total 931 people participated in this survey on the state of client collaboration in development & design. Those participants are mainly working in web app development<\/a> (62%), website design & development (54%).<\/p>\n\n\n\n

\"survey<\/figure>\n\n\n\n

Web Development is a global operation<\/h2>\n\n\n\n

In the recent years, development and design trends have been changing radically. With new tools available, teams are no longer limited by geography.<\/p>\n\n\n\n

Instead, web design & development companies can hire people, regardless of where they are located. The web development industry has become a global village.<\/p>\n\n\n\n

And for clients, this means that you can partner with design & development companies based on criteria which are more important than location.<\/p>\n\n\n\n

\"web<\/figure>\n\n\n\n

The Era of Agile & Scrum<\/h2>\n\n\n\n

We asked a lot of questions on how web development companies work and which workflows, tools and methodologies they follow.<\/p>\n\n\n\n

With agile and scrum being the leading methodologies, the traditional Waterfall only ranked 4th on the list. There is a clear trend towards lean approaches.<\/p>\n\n\n