{"id":3953,"date":"2022-01-13T13:54:00","date_gmt":"2022-01-13T12:54:00","guid":{"rendered":"https:\/\/usersnap.com\/?p=3953"},"modified":"2025-06-28T19:48:23","modified_gmt":"2025-06-28T17:48:23","slug":"website-visitors-feedback","status":"publish","type":"post","link":"https:\/\/usersnap.com\/blog\/website-visitors-feedback\/","title":{"rendered":"9 creative ways to ask your website visitors for feedback"},"content":{"rendered":"\n<p>You\u2019ve finished a new website, and you\u2019re hyped, but you wonder if your users will love it as you do. You conduct 1-2 interview research, but time is limited, you just have to release it into the wild.<\/p>\n\n\n\n<p>And again you wonder if there are other more efficient or creative ways to ask for feedback.<\/p>\n\n\n\n<p>So that\u2019s how you landed here. Many companies struggle with how to ask for website feedback just like you, and the solution varies. You can send more surveys, use new tools, or try to design feedback questions differently. All these are covered in this article.<\/p>\n\n\n\n<!--more-->\n\n\n\n<div id=\"widgetContainer\"><\/div>\n<script>\n  window.onUsersnapCXLoad = function(api) {\n    \/\/ mountNode is an element in which the widget should be rendered\n    api.init({ mountNode: document.getElementById('widgetContainer') });\n  }\n  var script = document.createElement('script');\n  script.defer = 1;\n  script.src = 'https:\/\/widget.usersnap.com\/embed\/load\/f684866f-46fa-4d23-8b53-d27b32345cd7?onload=onUsersnapCXLoad';\n  document.getElementsByTagName('head')[0].appendChild(script);\n<\/script>\n\n\n\n<p>See, you already found a new way to collect website feedback! <span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">Now, let\u2019s continue and help you get that feedback with the rig<\/span>ht tool!<\/p>\n\n\n\n<p>\ud83d\udd25 Quick sidetrack, feedback peeps: if you need an <a href=\"https:\/\/usersnap.com\/blog\/customer-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\">ultimate guide to customer feedback<\/a>, check it out right away. \ud83d\udd25<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is Website Feedback?<\/h2>\n\n\n\n<p>Before getting into creative ways to ask for feedback, it is imperative to understand what website feedback actually is. In simple terms, any opinions and impressions you receive directly from the users or <a href=\"https:\/\/usersnap.com\/blog\/feedback-widget\/\">visitors of the website through feedback widgets<\/a> or surveys can be classified as website feedback. As it has become difficult to keep your visitors hooked, companies often look for creative ways to collect feedback.<\/p>\n\n\n\n<p>This information can be highly valuable as organizations can leverage it to gain valuable insights to make informed decisions about new features, existing bugs, and preferences of their target audience.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"650\" height=\"555\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/07\/Screenshot-2022-07-18-at-10.53.11-e1658139340610.png\" alt=\"Usersnap in-product image of a feedback menu template\" class=\"wp-image-15817\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Why Does Website Feedback Matter Anyway?<\/h2>\n\n\n\n<p>There are many companies that look for creative or funny ways to ask for feedback because they understand the importance of insightful information. Website feedback isn\u2019t just about seeking validation for your ideas and execution but actually working towards delivering a better experience to your visitors.<\/p>\n\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Conditional Questions Forms<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<p>By relying on best practices for website feedback collection, companies and brands can improve their business. Feedback can help them:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn why visitors are abandoning certain pages or shopping cart<\/li>\n\n\n\n<li>Learn why they are not filling out forms and surveys<\/li>\n\n\n\n<li>Find out the bugs, weaknesses, and defects in the website&#8217;s UX<\/li>\n\n\n\n<li>Identify what they need to improve and prioritize their work<\/li>\n\n\n\n<li>Discover the elements or aspects that have been a turn-off for visitors<\/li>\n<\/ul>\n\n\n\n<p>Apart from the above, there are various other business-oriented reasons for collecting website feedback.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It makes your customers feel that you care about their experience<\/li>\n\n\n\n<li>It allows you to build brand loyalty in the long run<\/li>\n\n\n\n<li>It helps you improve your products and services across brands<\/li>\n\n\n\n<li>It enables you to learn about qualitative and quantitative customer satisfaction<\/li>\n\n\n\n<li>It helps you foster and nurture credibility and trust<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Strategy First: Gain More Feedback by Asking the Right Questions<\/h2>\n\n\n\n<p>Before you start&nbsp;<a href=\"https:\/\/usersnap.com\/templates\">collecting feedback<\/a>&nbsp;from your website visitors, make sure that you have clearly defined why you are seeking feedback.<\/p>\n\n\n\n<p>Outlining the desired outcomes is essential for smartly gathering feedback from website visitors.<\/p>\n\n\n\n<p>Consider the following aspects before you start:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What has changed on your website from a website visitor\u2019s perspective?<\/li>\n\n\n\n<li>What\u2019s in it for your visitors?<\/li>\n\n\n\n<li>What will you do with the data you collect?<\/li>\n\n\n\n<li>Which channels have worked best for you in the past when asking website visitors for <a href=\"https:\/\/usersnap.com\/glossary\/customer-insights\">customer insights<\/a>?<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">So&#8230; What is a Website Feedback Survey?<\/h2>\n\n\n\n<p>When you are looking for clever ways to ask for <a href=\"https:\/\/usersnap.com\/blog\/positive-review-response-examples\/\">satisfied reviews<\/a>, a <a href=\"https:\/\/usersnap.com\/blog\/website-feedback-questions\/\">website feedback survey<\/a> can help you out. It is a simple form that asks simple questions to determine how your customers feel about the website. This can help you find out:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Whether the visitors trust your website or not<\/li>\n\n\n\n<li>If they are acquiring the information they need<\/li>\n\n\n\n<li>If the website is aesthetically appealing and functionally user-friendly<\/li>\n\n\n\n<li>Whether the visitors are returning or not<\/li>\n\n\n\n<li>Whether the visitors feel on the website or not<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"323\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/09\/image2-min-2-1024x323.png\" alt=\"Template examples from Usersnap\" class=\"wp-image-16567\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/09\/image2-min-2-1024x323.png 1024w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/09\/image2-min-2-300x95.png 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/09\/image2-min-2-1536x485.png 1536w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/09\/image2-min-2.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Creative Feedback Channels<\/h2>\n\n\n\n<p>When it comes to gathering feedback from website visitors, I\u2019m quite impressed with the many different ways companies and website owners deal with the matter. We have to constantly come up with new ideas and ways how to get in touch with our website visitors, especially since lengthy feedback forms do not drive conversions and qualitative feedback. This is why I\u2019m going to show you some of the most creative ways to gather feedback from your website visitors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Offer Various Touch Points &amp; Have a Contact Page<\/h3>\n\n\n\n<p>OK, this might be an obvious one, but it\u2019s a truly important one as well. Try to be as open as possible when it comes to feedback channels. There\u2019s not one right channel, but there are probably a couple of them.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"602\" height=\"381\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/45.jpg\" alt=\"\" class=\"wp-image-16625\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/45.jpg 602w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/45-300x190.jpg 300w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<p>If your website visitors prefer email, make sure to provide contact info on your website that can easily be found.<\/p>\n\n\n\n<p>If your website visitors prefer Twitter. Great, be on Twitter and make sure they can find you there.<\/p>\n\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Conditional Questions Forms<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">2. Funny Forms<\/h3>\n\n\n\n<p>You probably consider yourself a serious businessman or businesswoman, and you have never considered making your feedback forms a bit funnier, right?<\/p>\n\n\n\n<p>Well, why not? Funny feedback forms will definitely catch the eye of your website visitors. We\u2019ve experimented quite a bit with&nbsp;<a href=\"https:\/\/usersnap.com\/blog\/feedback-form\/\" target=\"_blank\" rel=\"noreferrer noopener\">different feedback forms<\/a>&nbsp;and ways how to interact with our website visitors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Asking the Right Questions<\/h3>\n\n\n\n<p>I know you have probably heard this before. And it\u2019s certainly true. Although I mean something different here. It\u2019s not about asking the same standard questions we all have seen before on other websites.<\/p>\n\n\n\n<p>No.<\/p>\n\n\n\n<p>It\u2019s about asking your personal questions to your own website visitors.<\/p>\n\n\n\n<p>So what do I mean? Do not copy\/paste other people\u2019s questions, but think about creative ways to gather feedback.<\/p>\n\n\n\n<p><strong>Need some examples?<\/strong><\/p>\n\n\n\n<p>Instead of asking what his or her profession is, why not reframe the question to:<br>\u201c<em>What are you doing for a living?<\/em>\u201d<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"641\" height=\"215\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/asking-profession-feedback-website-visitors.jpg\" alt=\"asking for profession funny and creative way for getting customer insights\" class=\"wp-image-3956\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/asking-profession-feedback-website-visitors.jpg 641w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/asking-profession-feedback-website-visitors-300x101.jpg 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/asking-profession-feedback-website-visitors-140x47.jpg 140w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/figure>\n<\/div>\n\n\n<p>After re-phrasing this particular question in this way, we saw a great increase in the amount of feedback. I can really imagine how it brings smiles to our website visitors when they see the available options.<\/p>\n\n\n\n<p>Here\u2019s a screenshot I took from the answers of our website visitors to that question.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"700\" height=\"658\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/responses-feedback-website-visitors.jpg\" alt=\"responses for creative feedback website visitors\" class=\"wp-image-3957\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/responses-feedback-website-visitors.jpg 700w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/responses-feedback-website-visitors-300x282.jpg 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/responses-feedback-website-visitors-140x132.jpg 140w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">4. Social Media Feedback<\/h3>\n\n\n\n<p>Ok. I know Twitter, Facebook, and Co. might not be the perfect place for every business when it comes to asking for feedback. But it can be the place where you can hear honest feedback from website visitors and potential customers in an informal way.<\/p>\n\n\n\n<p>Here are a couple of examples:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Here\u2019s a look at how I QA websites once development is done and we\u2019re ready to collect feedback from clients.<a href=\"https:\/\/twitter.com\/usersnap?ref_src=twsrc%5Etfw\">@usersnap<\/a> makes it super easy to collect and manage all client feedback so that our team can fix any of the issues reported<br><br>The best part is you can have 1 free project <a href=\"https:\/\/t.co\/RHlifivmEQ\">pic.twitter.com\/RHlifivmEQ<\/a><\/p>&mdash; David Martin \ud83c\uddfa\ud83c\uddfd (@uxhacks_) <a href=\"https:\/\/twitter.com\/uxhacks_\/status\/1404870048125272064?ref_src=twsrc%5Etfw\">June 15, 2021<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">We \u2764\ufe0f <a href=\"https:\/\/twitter.com\/usersnap?ref_src=twsrc%5Etfw\">@usersnap<\/a> ! The best feedback tool a gal could ever want. <a href=\"https:\/\/twitter.com\/hashtag\/webdesign?src=hash&amp;ref_src=twsrc%5Etfw\">#webdesign<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/feedback?src=hash&amp;ref_src=twsrc%5Etfw\">#feedback<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/swag?src=hash&amp;ref_src=twsrc%5Etfw\">#swag<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/usertesting?src=hash&amp;ref_src=twsrc%5Etfw\">#usertesting<\/a> <a href=\"https:\/\/t.co\/oYyR28fDK8\">pic.twitter.com\/oYyR28fDK8<\/a><\/p>&mdash; Jenny Mills (@Jenny3MW) <a href=\"https:\/\/twitter.com\/Jenny3MW\/status\/1441136745777557511?ref_src=twsrc%5Etfw\">September 23, 2021<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">First bit of feedback for <a href=\"http:\/\/t.co\/Okmd7A5oDJ\">http:\/\/t.co\/Okmd7A5oDJ<\/a> received! We use <a href=\"https:\/\/twitter.com\/usersnap?ref_src=twsrc%5Etfw\">@usersnap<\/a> to capture your thoughts with screengrabs and comments, join in!<\/p>&mdash; Digiminster &#8211; archive use @MattStutely (@digiminster) <a href=\"https:\/\/twitter.com\/digiminster\/status\/626506104399376384?ref_src=twsrc%5Etfw\">July 29, 2015<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">5. Exit Intent Feedback<\/h3>\n\n\n\n<p>Opinions on <a href=\"https:\/\/usersnap.com\/blog\/exit-surveys\/\">exit intents<\/a> differ. No matter how annoying or inappropriate, you\u2019ll find them. Exit intents are a good way in order to convince your website visitors to do one last thing before they leave your site.<\/p>\n\n\n\n<p>So, why not ask them for feedback? For example, you can place an exit intent on your newly relaunched website or on certain new features on your site to get some fresh insights!<\/p>\n\n\n\n<p>We\u2019ve experimented quite a bit with different exit intents, such as site overlays and sidebars.<\/p>\n\n\n\n<p>I think there\u2019s no silver bullet and no perfect exit intent that fits every need.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1251\" height=\"354\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2021\/09\/Screenshot-2021-09-02-at-16.50.03-e1632228448218.png\" alt=\"Feedback-widgets-screen-recordings\" class=\"wp-image-13869\"\/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">6. Be Nice with Hello Bars<\/h3>\n\n\n\n<p>Hello bars, or skinny banners, are not only great for welcoming your website visitors, but they are also useful for addressing certain topics, like gathering feedback.<\/p>\n\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Conditional Questions Forms<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<p>When asking for feedback, I recommend making it as personal as possible such as a personalized Hello Bar including a special mention like\u2026<\/p>\n\n\n\n<p><strong><em>\u201cHello Trello Lovers! Are you enjoying our integration? Let us know &amp; get a free goodie bag\u201d<\/em><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Raise an Easy-to-Answer Question via Email<\/h3>\n\n\n\n<p>So you might have gathered the email addresses of your website visitors by giving away something for free (an ebook, a case study, etc.). That\u2019s great!<\/p>\n\n\n\n<p>Now, it\u2019s completely up to you not to mess things up.<\/p>\n\n\n\n<p>Emailing those people is a great way not only to collect feedback from active website visitors but also to build relationships with them.<\/p>\n\n\n\n<p>But if you end your email with \u201cCan you give me some feedback?\u201d, you won\u2019t be getting a ton of email responses.<\/p>\n\n\n\n<p>Instead of such generic questions, you need to come up with some specific question that reflects the person\u2019s skills and strengths.<\/p>\n\n\n\n<p>So if you know, for example that the person you\u2019re emailing has experience in web design (see above-mentioned point 3) on how to get that information) you can ask her\/him about her feelings about the re-designed <a href=\"https:\/\/userpilot.com\/blog\/product-tours-tools-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">product tour<\/a>.<\/p>\n\n\n\n<p><strong>Pro tip:<\/strong>&nbsp;Include a funny gif or image. In the end, it\u2019s all about making people smile.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"490\" height=\"362\" src=\"https:\/\/ds6br8f5qp1u2.cloudfront.net\/blog\/wp-content\/uploads\/2015\/10\/asking-for-feedback-email.jpg?x82505\" alt=\"asking for feedback email\" class=\"wp-image-3965\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/asking-for-feedback-email.jpg 490w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/asking-for-feedback-email-300x222.jpg 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/10\/asking-for-feedback-email-140x103.jpg 140w\" sizes=\"(max-width: 490px) 100vw, 490px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">8. Retarget Your Website Visitors<\/h3>\n\n\n\n<p>Have you ever thought about asking for feedback with paid ads or with targeted URL paths? <\/p>\n\n\n\n<p>Well, I guess a lot of people aren\u2019t aware of the benefits of retargeting your website visitors.<\/p>\n\n\n\n<p>Besides getting the chance to get in touch with already pre-branded people, it also enables you to communicate the added value of your brand or product to people who already visited your website.<\/p>\n\n\n\n<p>What to bear in mind when it comes to retargeting:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use google tag manager for setting up&nbsp;<a href=\"https:\/\/blog.replug.io\/google-ads-retargeting\/\" target=\"_blank\" rel=\"noreferrer noopener\">retargeting ads on Google Adwords<\/a>, Facebook, and Twitter.<\/li>\n\n\n\n<li>Be as specific as possible. For example: Only ask people who visited your product tour about something product-related.<\/li>\n<\/ul>\n\n\n\n<p>PS: If you want to learn more about remarketing, make sure to check out&nbsp;<a href=\"https:\/\/moz.com\/blog\/remarketing-to-people-that-have-already-visited-your-website-whiteboard-friday\" target=\"_blank\" rel=\"noreferrer noopener\">Moz\u2019s Whiteboard Friday on Remarketing<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Get the Timing Right.<\/h3>\n\n\n\n<p>Have ever been asked to leave a review for a new app immediately after installing it?<\/p>\n\n\n\n<p>Well, this is definitely not how to do it. Aside from these creative ways to ask your website visitors for feedback, it\u2019s also about getting the timing right. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"692\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/10\/image-1-1024x692.png\" alt=\"\" class=\"wp-image-16688\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/10\/image-1-1024x692.png 1024w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/10\/image-1-300x203.png 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2022\/10\/image-1.png 1033w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Sending the right email at the right time is as important as asking the right question at the right place and time.<\/p>\n\n\n\n<p>If you have some website tracking (like Google Analytics or Heap) installed, you can filter out users who have visited a certain amount of web pages or have done certain activities.<\/p>\n\n\n\n<p>Knowing when to ask for feedback is a crucial part of getting more and better feedback.<\/p>\n\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Conditional Questions Forms<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">It\u2019s All About Being Nice to Humans<\/h2>\n\n\n\n<p>After showing you these nine creative ways of asking for feedback, I\u2019d like to conclude with one last key lesson:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u201cIn the end, we need to stop treating customers like metrics and more like people. Treat them right and never ask for anything in return and then reap the benefits.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>If you\u2019re interested in feedback workflows and <a href=\"https:\/\/usersnap.com\/blog\/website-feedback-tool\/\">website feedback tools<\/a> that can help you get started collecting feedback, you should also check out the following post on a \u201c<a href=\"https:\/\/usersnap.com\/blog\/customer-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">new way to stress-free customer feedback<\/a>\u201d.<\/p>\n\n\n\n<p>And don\u2019t forget to&nbsp;<a href=\"https:\/\/usersnap.com\/blog\/mistakes-collecting-design-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\">avoid these mistakes<\/a>&nbsp;when collecting feedback from your website visitors.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You\u2019ve finished a new website, and you\u2019re hyped, but you wonder if your users will love it as you do. You conduct 1-2 interview research, but time is limited, you just have to release it into the wild. And again you wonder if there are other more efficient or creative ways to ask for feedback. [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":17124,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"ub_ctt_via":"","footnotes":""},"categories":[856],"tags":[],"class_list":["post-3953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-website-feedback-blog"],"acf":[],"featured_image_src":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2023\/03\/Using-Qualitative-Feedback-to-Scale-Efficiency-V1.png","author_info":{"display_name":"Thomas Peham","author_link":"https:\/\/usersnap.com\/blog\/author\/thomas\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Feedback from website visitors: best practices from experience<\/title>\n<meta name=\"description\" content=\"In this post, I\u2019m going to show you 9 creative ways of 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