{"id":2853,"date":"2015-04-21T09:08:52","date_gmt":"2015-04-21T07:08:52","guid":{"rendered":"https:\/\/usersnap.com\/?p=2853"},"modified":"2025-08-29T19:20:32","modified_gmt":"2025-08-29T17:20:32","slug":"launching-bugtrackers-lessons-learned","status":"publish","type":"post","link":"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/","title":{"rendered":"Launching bugtrackers.io &#8211; Here\u2019s what we\u2019ve learned."},"content":{"rendered":"\n<p>Maybe you\u2019ve heard the news. We at Usersnap launched a little side project, called <a href=\"https:\/\/www.bugtrackers.io\" target=\"_blank\" rel=\"noopener noreferrer\">bugtrackers.io<\/a>. Displaying stories of digital crafters and showing real people behind pixels, bytes and bug reports. That\u2019s the vision for bugtrackers.io.<\/p>\n\n\n\n<p>Starting with three interviews bugtrackers.io went live on April 16th. Following some <a href=\"https:\/\/twitter.com\/LeoWid\/status\/588893395449470976\" target=\"_blank\" rel=\"noopener noreferrer\">great feedback<\/a> on our social media <a href=\"https:\/\/twitter.com\/bahmutov\/status\/588701708458577920\" target=\"_blank\" rel=\"noopener noreferrer\">channels<\/a> as well as through direct feedback, bugtrackers.io experienced a great start. Within the first 4 hours after putting the platform live, more than <b><i>1.000 unique visitors<\/i><\/b> stopped by and spent <b><i>more than 5 minutes on the site<\/i><\/b> (average session duration: 5:02 min.).<\/p>\n\n\n\n<p>Although the launch just happened a couple of days ago, there are some <b>fresh lessons learned we want to share<\/b>, since they might help you for your next project. Here are 6 things we learned when launching bugtrackers.io.<\/p>\n\n\n\n<!--more-->\n\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Bug Tracking<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Inspiration through domain search<\/h2>\n\n\n\n<p>You probably know the following situation: you browse the web and discover some free domain which you think is pretty awesome. Because the domain may be valuable for you in the future, you buy the domain.<\/p>\n\n\n\n<p>Well, this is what happened when we came across the free domain bugtrackers.io. To be honest, we hadn\u2019t had a clue what we are going to do with this domain, but we knew that it may help us to position ourselves in the bug tracker scene.<\/p>\n\n\n\n<p>We definitely knew that we don\u2019t want to use the domain for any promotional or self-branding thing for <a href=\"https:\/\/usersnap.com?gat=blog\" target=\"_blank\" rel=\"noopener noreferrer\">Usersnap<\/a>, but use it for some neat new content idea instead.<\/p>\n\n\n\n<p>After a couple hours of brainstorming we found the idea of providing insights in people\u2019s life in web development pretty interesting and something worth to follow. Inspired by other platforms like <a href=\"https:\/\/thegreatdiscontent.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">thegreatdiscontent<\/a> and <a href=\"http:\/\/www.communicatebetter.io\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">communicatebetter.io<\/a> we pursued our idea.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">From idea to design within 5 days<\/h2>\n\n\n\n<p>After this brainstorming session, I made myself comfortable with <a href=\"https:\/\/moqups.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">moqups.com<\/a> to work on some first scribbles.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"650\" height=\"532\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/Mockups_LandingPagenew_\u00b7_Moqups.png\" alt=\"Mockups_LandingPagenew_\u00b7_Moqups\" class=\"wp-image-2856\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/Mockups_LandingPagenew_\u00b7_Moqups.png 650w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/Mockups_LandingPagenew_\u00b7_Moqups-300x245.png 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/Mockups_LandingPagenew_\u00b7_Moqups-140x114.png 140w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>As you can see these mockups were pretty rudimentary, although we had a clear vision in mind. Our amazing web designer <a href=\"https:\/\/usersnap.com\/team\">Pavel<\/a> then drafted some first designs for bugtrackers.io which were then discussed within our <a href=\"http:\/\/www.invisionapp.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">InVision projects<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"650\" height=\"810\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/design-draft-bugtrackers-launch-lessons-learned.png\" alt=\"design-draft-bugtrackers-launch-lessons-learned\" class=\"wp-image-2857\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/design-draft-bugtrackers-launch-lessons-learned.png 650w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/design-draft-bugtrackers-launch-lessons-learned-240x300.png 240w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/design-draft-bugtrackers-launch-lessons-learned-112x140.png 112w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>See full design draft version 1 here: <a href=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/design-draft-bugtrackersio-version1.png\" target=\"_blank\" rel=\"noopener noreferrer\">design draft bugtrackers.io V1<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"650\" height=\"336\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/invision-design-discussion-bugtrackers-e1429528044150.png\" alt=\"invision-design-discussion-bugtrackers\" class=\"wp-image-2858\"\/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Bug Tracking<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">You do not necessarily need a CMS<\/h2>\n\n\n\n<p>After concluding on a final design draft, discussions on which technological basis our platform will be built arose. Since our blog already runs on WordPress, it stood to reason that bugtrackers.io will be build on WordPress too.<\/p>\n\n\n\n<p>However there were some clear signs which let us decide against WordPress and any other content management system. In the end we choose to build bugtrackers.io only with HTML + CSS. Here\u2019s why:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We weren&#8217;t in need of any complex CMS, since we knew that we want to keep bugtrackers.io as simple as possible from a site architecture perspective. At the date of our launch, we only had four pages online. Here\u2019s how the \u201csite architecture\u201d looked at the date of launch:\n<ul class=\"wp-block-list\">\n<li>index.html<\/li>\n\n\n\n<li>interview-blossom-thomas-schranz.html<\/li>\n\n\n\n<li>interview-codeship-florian-motlik.html<\/li>\n\n\n\n<li>interview-paymill-christian-braun.html<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>We only provide \u201cstatic\u201d content (such as text, image, video (in the future)) which can be edited quite easily and way more flexible just by using HTML + CSS.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">No project plan, but an agile project board<\/h2>\n\n\n\n<p>We didn\u2019t use any concept or any other project document for creating bugtrackers.io. Not having a project plan or at least some kind of concept was kind of unusual for me in the beginning. On the other hand it made us quite flexible and fast in the execution of bugtrackers.io.<\/p>\n\n\n\n<p>However, we established a project board with <a href=\"https:\/\/blossom.co\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Blossom<\/a>, a great tool which we started to use for our day-to-day tasks as well. You can see our project board in the screenshot below:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"650\" height=\"452\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/blossom-board-for-bugtrackers-2.png\" alt=\"blossom project board for bugtrackers\" class=\"wp-image-2859\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/blossom-board-for-bugtrackers-2.png 650w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/blossom-board-for-bugtrackers-2-300x208.png 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/blossom-board-for-bugtrackers-2-140x97.png 140w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Version control with GitHub &amp; static hosting with divshot<\/h2>\n\n\n\n<p>After deciding that there\u2019s no need for a CMS, our research for a static hoster began. Early on, we ended up at GitHub and divshot. We have used GitHub before to host &amp; run some <a href=\"https:\/\/github.com\/usersnap\/xmasify\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">little side projects<\/a> at Usersnap, but haven\u2019t thought about it for greater tasks. divshot was something completely new.<\/p>\n\n\n\n<p>After setting up GitHub with a new reprository for bugtrackers.io and connecting it with divshot, first tests looked absolutely great.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"600\" height=\"205\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/github-divshot-for-static-hosting.png\" alt=\"github and divshot for static hosting\" class=\"wp-image-2860\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/github-divshot-for-static-hosting.png 600w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/github-divshot-for-static-hosting-300x102.png 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/github-divshot-for-static-hosting-140x47.png 140w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Not only for the development process itself, version control is great. Also for more design- and content-driven tasks, working with GitHub makes life a lot easier and the QA process faster.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"650\" height=\"412\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/github-testing-bugtrackers.png\" alt=\"github testing bugtrackers\" class=\"wp-image-2861\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/github-testing-bugtrackers.png 650w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/github-testing-bugtrackers-300x190.png 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/github-testing-bugtrackers-140x88.png 140w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Codeship &amp; Usersnap for testing<\/h2>\n\n\n\n<p>When it comes to testing a new website or web app, everyone seems to be busy avoiding that topic. With <a href=\"https:\/\/codeship.com\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Codeship<\/a> and <a href=\"https:\/\/usersnap.com?gat=blog\" target=\"_blank\" rel=\"noopener noreferrer\">Usersnap<\/a> we found the perfect tool chain for automated &amp; manual testing. We decided to give the awesome tools of Codeship a try and integrated it in our workflow. Before our code gets hosted at divshot, it will be tested &amp; deployed with Codeship.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"650\" height=\"473\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/dev-proces-bugtrackers-2.png\" alt=\"development process for bugtrackers\" class=\"wp-image-2862\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/dev-proces-bugtrackers-2.png 650w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/dev-proces-bugtrackers-2-300x218.png 300w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/dev-proces-bugtrackers-2-140x101.png 140w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/figure>\n<\/div>\n\n\n<p>Later on, we use Usersnap for manual testing, QA and simply discussing new ideas or collecting feedback on any content. Our <strong>development process<\/strong> basically looked like this:<br><\/p>\n\n\n\n<p>Going live, basically meant, pushing our site from staging to production in divshot.<\/p>\n\n\n\n<p>With this setup we experienced an incredible increase in speed regarding deployment, testing and QA. All our bugs, ideas where basically stored in Usersnap, whereas we ensured no mixup with version control of GitHub.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Summary<\/h1>\n\n\n\n<p>Since this workflow was kind of new for us and the way we work on new projects, we think that we\u2019ve experienced a future way of web development by combining great tools like GitHub, Codeship, divshot &amp; Usersnap.<\/p>\n\n\n\n<p>To sum things up, I\u2019ve collected all tools we somehow used during the development of bugtrackers.io in the table below:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><b>Domain Provider<\/b><\/td><td>internetworks (<a href=\"https:\/\/www.inwx.de\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">https:\/\/www.inwx.de\/<\/a>)<\/td><\/tr><tr><td><b>Mail server<\/b><\/td><td>Google Apps<\/td><\/tr><tr><td><b>Hosting<\/b><\/td><td>divshot<\/td><\/tr><tr><td><b>testing &amp; deployment<\/b><\/td><td>Codeship<\/td><\/tr><tr><td><b>version control<\/b><\/td><td>GitHub<\/td><\/tr><tr><td><b>bug tracking tool<\/b><\/td><td>Usersnap<\/td><\/tr><tr><td><b>project management tool<\/b><\/td><td>Blossom<\/td><\/tr><tr><td><b>subscription form<\/b><\/td><td>Mailchimp<\/td><\/tr><tr><td><b>Social media &amp; Exit intent &nbsp;<\/b><\/td><td>Addthis<\/td><\/tr><tr><td><b>SEO Check<\/b><\/td><td>WordPress Plugin YOAST &amp; <a href=\"https:\/\/www.checktag.io\/\" target=\"_blank\" rel=\"noopener noreferrer\">internal meta tag checker<\/a><\/td><\/tr><tr><td><b>Performance Test<\/b><\/td><td>pingdom tools<\/td><\/tr><tr><td><b>Analytics<\/b><\/td><td>Google Analytics<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><em>This article was brought to you by <a href=\"https:\/\/usersnap.com?gat=blog-post\" target=\"_blank\" rel=\"noopener noreferrer\">Usersnap<\/a> &#8211; a visual bug tracking and screenshot tool for every web project.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Maybe you\u2019ve heard the news. We at Usersnap launched a little side project, called bugtrackers.io. Displaying stories of digital crafters and showing real people behind pixels, bytes and bug reports. That\u2019s the vision for bugtrackers.io. Starting with three interviews bugtrackers.io went live on April 16th. Following some great feedback on our social media channels as [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":2882,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"ub_ctt_via":"","footnotes":""},"categories":[855],"tags":[],"class_list":["post-2853","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bug-tracking-blog"],"acf":[],"featured_image_src":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/bugtrackers-launch-lessons-learned-3-e1429602769777.png","author_info":{"display_name":"Thomas Peham","author_link":"https:\/\/usersnap.com\/blog\/author\/thomas\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What we&#039;ve learned from launching bugtrackers.io!<\/title>\n<meta name=\"description\" content=\"We at Usersnap launched bugtrackers.io. Check out what we have learned launching bugtrackers.io. In this post I&#039;m presenting some lessons learned.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What we&#039;ve learned from launching bugtrackers.io!\" \/>\n<meta property=\"og:description\" content=\"We at Usersnap launched bugtrackers.io. Check out what we have learned launching bugtrackers.io. In this post I&#039;m presenting some lessons learned.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/\" \/>\n<meta property=\"og:site_name\" content=\"Usersnap Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/usersnap\" \/>\n<meta property=\"article:published_time\" content=\"2015-04-21T07:08:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-29T17:20:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/bugtrackers-launch-lessons-learned-3-e1429602769777.png\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"282\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Thomas Peham\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@tompeham\" \/>\n<meta name=\"twitter:site\" content=\"@usersnap\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thomas Peham\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/\"},\"author\":{\"name\":\"Thomas Peham\",\"@id\":\"https:\/\/usersnap.com\/blog\/#\/schema\/person\/85bd1168f7e7c005c6cd2a4045e3d59b\"},\"headline\":\"Launching bugtrackers.io &#8211; Here\u2019s what we\u2019ve learned.\",\"datePublished\":\"2015-04-21T07:08:52+00:00\",\"dateModified\":\"2025-08-29T17:20:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/\"},\"wordCount\":1037,\"publisher\":{\"@id\":\"https:\/\/usersnap.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/bugtrackers-launch-lessons-learned-3-e1429602769777.png\",\"articleSection\":[\"Bug Tracking\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/\",\"url\":\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/\",\"name\":\"What we've learned from launching bugtrackers.io!\",\"isPartOf\":{\"@id\":\"https:\/\/usersnap.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/usersnap.com\/blog\/launching-bugtrackers-lessons-learned\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2015\/04\/bugtrackers-launch-lessons-learned-3-e1429602769777.png\",\"datePublished\":\"2015-04-21T07:08:52+00:00\",\"dateModified\":\"2025-08-29T17:20:32+00:00\",\"description\":\"We at Usersnap launched bugtrackers.io. 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