{"id":22128,"date":"2025-10-22T09:36:59","date_gmt":"2025-10-22T07:36:59","guid":{"rendered":"https:\/\/usersnap.com\/blog\/?p=22128"},"modified":"2025-10-22T09:37:01","modified_gmt":"2025-10-22T07:37:01","slug":"why-usersnap","status":"publish","type":"post","link":"https:\/\/usersnap.com\/blog\/why-usersnap\/","title":{"rendered":"Why Usersnap: Turn Feedback into Aligned Product Decisions"},"content":{"rendered":"\n

Over the past few months, we\u2019ve heard the same story again and again through surveys, interviews, and deep-dive research with product teams: collecting user feedback creates chaos<\/strong>.\u00a0<\/p>\n\n\n\n

There\u2019s too much data to sift through, stakeholders are asking for visibility, and before you know it, you\u2019re stuck in endless debates about which opportunities deserve attention.<\/p>\n\n\n\n

Even with solid evidence from users, connecting insights to hypotheses and aligning on decisions across teams often feels harder than it should be.<\/p>\n\n\n\n

The message was clear: it\u2019s not the lack of data that slows progress \u2014 it stalls because of a missing link between user insights, strategic hypotheses, and the team conversations that shape priorities.<\/p>\n\n\n\n

So we decided to rebuild how Usersnap supports that connection<\/strong>. This makeover isn\u2019t a visual refresh, it\u2019s a complete rethinking of how teams move from discovery to alignment to confident action<\/strong>.<\/p>\n\n\n\n

Transforming PDLC alignment<\/h2>\n\n\n\n

Previously, Usersnap provided teams with tools to capture issues<\/a>, collect feedback<\/a>, and run satisfaction surveys<\/a> \u2014 all essential for tackling the most urgent fires. However, product teams were simultaneously juggling many other tools to navigate the steps of PDLC (product development lifecycle)<\/a>: discovery, research, analysis, ideation, solution building, testing, release, adoption… in addition to the ever-favorite, stakeholder alignment.<\/p>\n\n\n\n

Project management tools help track tasks and progress, but they rarely support the real strategic side of product management. <\/p>\n\n\n\n

The result? <\/p>\n\n\n\n

Teams still struggled to plan and prioritize high-impact opportunities with confidence. They spent hours gathering data from different tools, chasing context across tools\u2026 all while burning time, money, and energy just trying to make sense of it all.<\/p>\n\n\n\n

So what\u2019s been missing? <\/p>\n\n\n\n

Product teams need a platform built for their world, one that connects every part of the process around what users actually want.<\/strong><\/p>\n\n\n\n

What makes the new Usersnap different?<\/h2>\n\n\n\n

We\u2019ve rebuilt Usersnap <\/a>to finally make discovery easy and central. Because when PMs can easily and regularly connect with users, they gain the evidence to lead with confidence \u2014 and everything else falls into place.<\/p>\n\n\n\n

AI co-pilot Airis<\/h3>\n\n\n\n

With our new AI co-pilot (meet Airis, the sidekick you deserve to be awesome!) triaging high volume of feedback and spotting insights is easier than ever. Airis takes care of topic labeling<\/strong> and sentiment analysis<\/strong>, turning insights into strong hypotheses for you to build the right solutions.<\/p>\n\n\n\n

Opportunity board<\/h3>\n\n\n\n

The next major pain point we heard from product teams was that insights and feedback often get lost when they can\u2019t be easily referenced for prioritization and planning. People don\u2019t remember every detail and need quick access to the evidence. That\u2019s why we are introducing the Opportunity Board. Unlike regular kanban boards and our previous project-based workflows, it connects tickets, feedback, requests, and insights hypotheses across multiple projects in a space, ensuring that every priority discussion and decision stays user-focused.<\/p>\n\n\n\n

Unique scoring system for prioritization process<\/h3>\n\n\n\n

We didn\u2019t stop at connecting context, we also tackled the challenge of alignment. Each opportunity card features an uniquely designed scoring system that brings structure to prioritization processes, enhances strategic clarity, and improves decision transparency. Stakeholders get transparency, teams get focus, and everyone gains confidence in the roadmap.<\/p>\n\n\n\n

Give your PDLC a glow-up: less noise, fewer distractions, and lower tooling costs. We\u2019ve also partnered with top product leaders and PM coaches to bring you built-in templates that help you hit the ground running, consistently gather valuable insights, and inspire your team to continuously discover their customers.<\/p>\n\n\n\n\n \n \n \n \n \n \n \n \n
\ud83d\udd25 Usersnap<\/th>\n \u2694\ufe0f Competitors<\/th>\n <\/tr>\n <\/thead>\n
\ud83e\udde9 Conduct all your PDLC operations<\/strong> in one place and in a targeted way<\/em><\/td>\n \ud83e\ude93 Fragmented product workflows scattered across disconnected tools<\/td>\n <\/tr>\n
\ud83d\udcac Interact directly with users<\/strong> \u2014 get data from Usersnap, make better decisions with your team<\/td>\n \ud83d\udcca Rely on indirect or passive data sources that slow learning and alignment<\/td>\n <\/tr>\n
\ud83e\udd16 AI sidekick<\/strong> that supports decisions, saves time, and adapts to your workflow<\/td>\n \ud83e\uddf1 Rigid AI tools or manual triage that increase effort and friction<\/td>\n <\/tr>\n
\ud83d\uddfa\ufe0f Receive guidance<\/strong> in planning through team collaboration and real data insights<\/td>\n \ud83e\udd14 Leave you guessing what to prioritize or plan next<\/td>\n <\/tr>\n
\ud83d\udc65 Bring in all stakeholders<\/strong> \u2014 align across the organization and cross-reference with user feedback<\/td>\n \ud83d\udcb8 Collaboration restricted by pricing tiers or limited seats \u2014 high effort and expensive<\/td>\n <\/tr>\n <\/tbody>\n<\/table>\n\n\n\n\n

How the New Usersnap Works – Four Phases of PDLC<\/h2>\n\n\n\n

Let\u2019s dive into how the new Usersnap filters the noise and amplifies the product signals that matter. It breaks down into four critical phases: Discover, Analyze, Act, and Engage.<\/p>\n\n\n\n

1. Discover: Capture contextual feedback from RIGHT users<\/h3>\n\n\n\n

Customers love Usersnap\u2019s in-the-moment surveys<\/a> and rich feedback capture. To provide your research with even more flexibility, we\u2019ve enhanced multi-criteria segmentation<\/strong> so you can target users by custom attributes from your app, CRM, or feedback activity<\/strong>. This update helps you reach the right users at the right time, enabling deeper, more focused product discovery.<\/p>\n\n\n\n

Frequent micro research and continuous feedback collecting<\/a> helps product teams gain unbiased insights that reflect user experiences in context.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

2. Analyze: Let AI Uncover Patterns and Hypothesis<\/h3>\n\n\n\n

\u201cI don\u2019t even spend a minute labeling feedback anymore, I just jump into the sentiment sensor\u201d says one beta tester.<\/p>\n\n\n\n

Our new AI model makes this possible with highly accurate topic categorization<\/strong>, while still giving you full control to define and pass your own topics.\u00a0<\/p>\n\n\n\n

Insights are visualized by positive vs. negative sentiments, with powerful filters to explore user segments and time ranges. What truly sets our analytics apart is the hypothesis suggestion<\/strong> feature for product ideation. You and your team can workshop these AI-generated ideas, react and decide together, and even spin up potential solutions (yes \u2014 integrations with AI prototyping tools are on the way!).<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Our built-in transparency ensures you can trace every insight back to its original feedback source. No more guessing what the AI assumed, you can always access the real user comments behind the analysis to uncover the true root causes.<\/p>\n\n\n\n

3. Act – Prioritize opportunities with Evidence<\/h3>\n\n\n\n

Create an opportunity<\/strong> directly from any hypothesis you\u2019re ready to act on, no more switching between disconnected tools. Unlike most roadmapping platforms, we make sure the context is always right at your fingertips, so every planning decision stays grounded in real customer insights.<\/p>\n\n\n\n

Another standout feature is our prescriptive scoring system<\/strong>, designed to help you ask the right strategic questions: What\u2019s the impact? How strong is market demand? How urgent or frequent is this problem for users? While frameworks like ICE or RICE focus on surface-level metrics, ours helps you think about what truly drives value.<\/p>\n\n\n\n

All of this comes together in a simple, visual Kanban-style roadmap that makes priority levels and statuses clear at a glance. It\u2019s designed to bring stakeholders together around confident, evidence-based decisions, guided by an effective scoring system and enriched with real user feedback.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

4. Engage – Close the loop with announcements and surveys<\/h3>\n\n\n\n

The final, and often most impactful, step in your PDLC is closing the loop with your users. With announcement popups<\/a>, changelog<\/a>, and feedback email replies, Usersnap offers a variety of creative ways to keep your users informed about new releases and updates.<\/p>\n\n\n\n

You can customize your communication for different user segments, ensuring each message is relevant and targeted. This personalized approach helps strengthen your connection with users and keeps them engaged.<\/p>\n\n\n\n

To measure how well you delivered, you can also set up satisfaction or customer effort score surveys. These insights help you understand user sentiment post-release and continue improving the product experience.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Transform the way you innovate and iterate<\/h2>\n\n\n\n

With this relaunch, Usersnap isn\u2019t just a user feedback tool, it\u2019s your complete workspace for discovery, planning, and alignment. <\/p>\n\n\n\n

From capturing authentic user voices, to turning insights into actionable opportunities, every step now happens in one connected flow. No more scattered tools, missing context, or endless prioritization debates\u2026 just clarity, evidence, and momentum!<\/p>\n\n\n\n

Ready to experience the new Usersnap? <\/p>\n\n\n\n

Try Free Trial here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Over the past few months, we\u2019ve heard the same story again and again through surveys, interviews, and deep-dive research with product teams: collecting user feedback creates chaos.\u00a0 There\u2019s too much data to sift through, stakeholders are asking for visibility, and before you know it, you\u2019re stuck in endless debates about which opportunities deserve attention. Even […]<\/p>\n","protected":false},"author":47,"featured_media":22129,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"ub_ctt_via":"","footnotes":""},"categories":[1204],"tags":[],"class_list":["post-22128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pdlc"],"acf":[],"featured_image_src":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg","author_info":{"display_name":"Ashley Cheng","author_link":"https:\/\/usersnap.com\/blog\/author\/ashleycheng\/"},"yoast_head":"\nWhy Usersnap: Turn Feedback into Aligned Product Decisions<\/title>\n<meta name=\"description\" content=\"We rebuilt Usersnap to bridge the gap between discovery and delivery \u2014 a workspace where feedback meets strategy, and teams build with confidence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/usersnap.com\/blog\/why-usersnap\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Usersnap: Turn Feedback into Aligned Product Decisions\" \/>\n<meta property=\"og:description\" content=\"We rebuilt Usersnap to bridge the gap between discovery and delivery \u2014 a workspace where feedback meets strategy, and teams build with confidence.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/usersnap.com\/blog\/why-usersnap\/\" \/>\n<meta property=\"og:site_name\" content=\"Usersnap Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/usersnap\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-22T07:36:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-22T07:37:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1753\" \/>\n\t<meta property=\"og:image:height\" content=\"920\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ashley Cheng\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@usersnap\" \/>\n<meta name=\"twitter:site\" content=\"@usersnap\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ashley Cheng\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/\"},\"author\":{\"name\":\"Ashley Cheng\",\"@id\":\"https:\/\/usersnap.com\/blog\/#\/schema\/person\/d56809c0786a99454cc14b00defc4318\"},\"headline\":\"Why Usersnap: Turn Feedback into Aligned Product Decisions\",\"datePublished\":\"2025-10-22T07:36:59+00:00\",\"dateModified\":\"2025-10-22T07:37:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/\"},\"wordCount\":1302,\"publisher\":{\"@id\":\"https:\/\/usersnap.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg\",\"articleSection\":[\"PDLC\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/\",\"url\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/\",\"name\":\"Why Usersnap: Turn Feedback into Aligned Product Decisions\",\"isPartOf\":{\"@id\":\"https:\/\/usersnap.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg\",\"datePublished\":\"2025-10-22T07:36:59+00:00\",\"dateModified\":\"2025-10-22T07:37:01+00:00\",\"description\":\"We rebuilt Usersnap to bridge the gap between discovery and delivery \u2014 a workspace where feedback meets strategy, and teams build with confidence.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/usersnap.com\/blog\/why-usersnap\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/usersnap.com\/blog\/why-usersnap\/#primaryimage\",\"url\":\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg\",\"contentUrl\":\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg\",\"width\":1753,\"height\":920,\"caption\":\"Why Usersnap\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/usersnap.com\/blog\/#website\",\"url\":\"https:\/\/usersnap.com\/blog\/\",\"name\":\"Usersnap Blog\",\"description\":\"Learn more about how to collect user feedback and build better products with the magic power of feedback.\",\"publisher\":{\"@id\":\"https:\/\/usersnap.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/usersnap.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/usersnap.com\/blog\/#organization\",\"name\":\"Usersnap\",\"url\":\"https:\/\/usersnap.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/usersnap.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/usersnap.com\/wp-content\/uploads\/2020\/08\/Usersnap-Updated-Logo.png\",\"contentUrl\":\"https:\/\/usersnap.com\/wp-content\/uploads\/2020\/08\/Usersnap-Updated-Logo.png\",\"width\":136,\"height\":26,\"caption\":\"Usersnap\"},\"image\":{\"@id\":\"https:\/\/usersnap.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/usersnap\",\"https:\/\/x.com\/usersnap\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/usersnap.com\/blog\/#\/schema\/person\/d56809c0786a99454cc14b00defc4318\",\"name\":\"Ashley Cheng\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/usersnap.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2019\/11\/ashley_profile-96x96.jpg\",\"contentUrl\":\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2019\/11\/ashley_profile-96x96.jpg\",\"caption\":\"Ashley Cheng\"},\"url\":\"https:\/\/usersnap.com\/blog\/author\/ashleycheng\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why Usersnap: Turn Feedback into Aligned Product Decisions","description":"We rebuilt Usersnap to bridge the gap between discovery and delivery \u2014 a workspace where feedback meets strategy, and teams build with confidence.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/usersnap.com\/blog\/why-usersnap\/","og_locale":"en_US","og_type":"article","og_title":"Why Usersnap: Turn Feedback into Aligned Product Decisions","og_description":"We rebuilt Usersnap to bridge the gap between discovery and delivery \u2014 a workspace where feedback meets strategy, and teams build with confidence.","og_url":"https:\/\/usersnap.com\/blog\/why-usersnap\/","og_site_name":"Usersnap Blog","article_publisher":"https:\/\/www.facebook.com\/usersnap","article_published_time":"2025-10-22T07:36:59+00:00","article_modified_time":"2025-10-22T07:37:01+00:00","og_image":[{"width":1753,"height":920,"url":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg","type":"image\/jpeg"}],"author":"Ashley Cheng","twitter_card":"summary_large_image","twitter_creator":"@usersnap","twitter_site":"@usersnap","twitter_misc":{"Written by":"Ashley Cheng","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/usersnap.com\/blog\/why-usersnap\/#article","isPartOf":{"@id":"https:\/\/usersnap.com\/blog\/why-usersnap\/"},"author":{"name":"Ashley Cheng","@id":"https:\/\/usersnap.com\/blog\/#\/schema\/person\/d56809c0786a99454cc14b00defc4318"},"headline":"Why Usersnap: Turn Feedback into Aligned Product Decisions","datePublished":"2025-10-22T07:36:59+00:00","dateModified":"2025-10-22T07:37:01+00:00","mainEntityOfPage":{"@id":"https:\/\/usersnap.com\/blog\/why-usersnap\/"},"wordCount":1302,"publisher":{"@id":"https:\/\/usersnap.com\/blog\/#organization"},"image":{"@id":"https:\/\/usersnap.com\/blog\/why-usersnap\/#primaryimage"},"thumbnailUrl":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg","articleSection":["PDLC"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/usersnap.com\/blog\/why-usersnap\/","url":"https:\/\/usersnap.com\/blog\/why-usersnap\/","name":"Why Usersnap: Turn Feedback into Aligned Product Decisions","isPartOf":{"@id":"https:\/\/usersnap.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/usersnap.com\/blog\/why-usersnap\/#primaryimage"},"image":{"@id":"https:\/\/usersnap.com\/blog\/why-usersnap\/#primaryimage"},"thumbnailUrl":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg","datePublished":"2025-10-22T07:36:59+00:00","dateModified":"2025-10-22T07:37:01+00:00","description":"We rebuilt Usersnap to bridge the gap between discovery and delivery \u2014 a workspace where feedback meets strategy, and teams build with confidence.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/usersnap.com\/blog\/why-usersnap\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/usersnap.com\/blog\/why-usersnap\/#primaryimage","url":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg","contentUrl":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/10\/image3.jpg","width":1753,"height":920,"caption":"Why Usersnap"},{"@type":"WebSite","@id":"https:\/\/usersnap.com\/blog\/#website","url":"https:\/\/usersnap.com\/blog\/","name":"Usersnap Blog","description":"Learn more about how to collect user feedback and build better products with the magic power of feedback.","publisher":{"@id":"https:\/\/usersnap.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/usersnap.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/usersnap.com\/blog\/#organization","name":"Usersnap","url":"https:\/\/usersnap.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/usersnap.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/usersnap.com\/wp-content\/uploads\/2020\/08\/Usersnap-Updated-Logo.png","contentUrl":"https:\/\/usersnap.com\/wp-content\/uploads\/2020\/08\/Usersnap-Updated-Logo.png","width":136,"height":26,"caption":"Usersnap"},"image":{"@id":"https:\/\/usersnap.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/usersnap","https:\/\/x.com\/usersnap"]},{"@type":"Person","@id":"https:\/\/usersnap.com\/blog\/#\/schema\/person\/d56809c0786a99454cc14b00defc4318","name":"Ashley Cheng","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/usersnap.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2019\/11\/ashley_profile-96x96.jpg","contentUrl":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2019\/11\/ashley_profile-96x96.jpg","caption":"Ashley Cheng"},"url":"https:\/\/usersnap.com\/blog\/author\/ashleycheng\/"}]}},"_links":{"self":[{"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/posts\/22128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/comments?post=22128"}],"version-history":[{"count":0,"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/posts\/22128\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/media\/22129"}],"wp:attachment":[{"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/media?parent=22128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/categories?post=22128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/usersnap.com\/blog\/wp-json\/wp\/v2\/tags?post=22128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}